Simplecom NW831 Wi-Fi 6 and Bluetooth 5.3 Combo USB Adapter Dual Band AX900
Simplecom NW831 Wi-Fi 6 and Bluetooth 5.3 Combo USB Adapter Dual Band AX900
2-IN-1 Wi-Fi 6 and Bluetooth 5.3 combo wireless adapter
Wi-Fi 6 compliant, support dual band AX900 at 2.4GHz and 5GHz
Bluetooth 5.3 compliant, backwards compatible with previous versions
AX900 speed rating, transmit up to 287Mbps at 2.4GHz and 600Mbps at 5GHz
Supports OFDMA and MU-MIMO, fast and efficient in high density environments
Supports WPA3 to provide enhanced network security against attacks
Beamforming improves WiFi signal strength and range
5dBi high gain antennas provide high performance and long distance connection
Ideal for HD streaming, online gaming and downloading
Easy and automatic installation with built-in driver
Support Windows 10 and above operating systems
Model: NW831
Interface: USB 2.0
Wi-Fi Protocol: 802.11a/b/g, WiFi 4 (802.11n), WiFi 5 (802.11ac), WiFi 6 (802.11ax)
Wi-Fi Security: WEP 64/128-bit, WPA, WPA2, WPA3
Wi-Fi Rate: 287Mbps@2.4GHz, 600Mbps@5GHz
Bluetooth Protocol: Bluetooth V5.3
Bluetooth Frequency: 2.402-2.480 GHz
Bluetooth Transmission Range: up to 20M
Antenna Type: 5dBi adjustable high gain antennas
System Requirements: Windows 10 or above
Operating Temperature: 0 - 40C
Operating Humidity: 10% - 90% non-condensing
Dimension: 22CM(L) x 1.9CM(W) x 1.2CM(H)
Delivery usually takes 3-7 business days provided all products are in stock at the time of order.
For orders placed at the end of the week, on weekends, or public holidays (in VIC, NSW, and Nationally) We aim to dispatch on the next business day however it may require an additional 1 business day.
Returns for Change of Mind
If you change your mind about a purchase or realize you bought the wrong items, you can return it for a refund within the first 7 days. However, there's a restocking fee of 15%, with a minimum of $10. Here are the rules:
1. Return the item within 7 days.
2. Keep the item in its original packaging, unopened, and with no missing or damaged parts.
3. Don't return more than 5 of the same item.
4. The item's value must be under $1,000.
5. The item can't be used.
Other things to know:
We'll refund the original payment method.
You pay for the return shipping.
We won't refund the original shipping or insurance costs.
If you don't meet the conditions, we might refuse the return and charge a shipping fee to send back you.
DOA Warranty Claims Policy
For DOA (Dead on Arrival) items, please promptly reach out to our Customer Service team, and we will provide immediate assistance to resolve any issues you may encounter. A replacement or refund will be issued after the faulty item has been returned to us. Assessment may apply in some circumstances before a refund or replacement can be issued.
Standard Warranty Policy
Items found to be faulty outside of the DOA period will be subject to standard warranty terms. All of our products are supported by a minimum 12 month return to base warranty. This warranty covers any faults from the manufacturer. Before reaching out to us, please try troubleshooting with the manufacturer for more details about warranty terms.
Please remember:
· You'll need to cover the cost of returning the item to us.
· It typically takes 2-4 weeks to process your claim once we receive the faulty item.
· Depending on the manufacturer's decision, your warranty claim might lead to a repair, replacement with a new or refurbished item, or a refund.
· When contacting us, please provide your invoice number and the item's serial number.
Testing fees and return shipping:
If you return an item that isn't faulty, you might have to pay for testing and the return shipping costs.