HP Prelude 18L 15.6' -16' Prelude Backpack 100% recycled plastic water-resistant top zip closure compatible 14' 13.3' 12' Laptop Bag

HP Prelude 18L 15.6' -16' Prelude Backpack 100% recycled plastic water-resistant top zip closure compatible 14' 13.3' 12' Laptop Bag

LDPE bag contains 100% recycled plastic

Hanger tag is made from 100% recycled paper stock

Fits most 15.6-inch diagonal laptops.

ColorGray

CompartmentsLaptop; Document; Main; Accessories

CompatibilityFits most 15.6-inch diagonal laptops.

Country of originChina

Dimensions (W x D x H)41 x 28.6 x 9 cm

External pocketsAccessories; 1 Quick access

Interior lining materialPolyester

Internal pocketsAccessories; 1 water bottle/ umbrella; Padded laptop; Pen loop

Manufacturer Warranty1 Year Limited Warranty (Return to HP/Dealer - Standard Bench Repair & Phone-in Assistance)

Material Type for itemFERT

Package dimensions (W x D x H)31 x 9 x 42 cm

Package weight0.52 kg

Product long name specificationsPrelude Backpack

Product subgroupCase

Registration requiredNo

Special featuresHand wash and air dry; Water resistant

Sustainable impact specificationsLDPE bag contains 100% recycled plastic; Hanger tag is made from 100% recycled paper stock

Weight0.49 kg

What's in the boxHP Prelude Backpack 15.6; Documentation

Delivery usually takes 3-7 business days provided all products are in stock at the time of order.

For orders placed at the end of the week, on weekends, or public holidays (in VIC, NSW, and Nationally) We aim to dispatch on the next business day however it may require an additional 1 business day.

Returns for Change of Mind

If you change your mind about a purchase or realize you bought the wrong items, you can return it for a refund within the first 7 days. However, there's a restocking fee of 15%, with a minimum of $10. Here are the rules:

1.    Return the item within 7 days.

2.    Keep the item in its original packaging, unopened, and with no missing or damaged parts.

3.    Don't return more than 5 of the same item.

4.    The item's value must be under $1,000.

5.    The item can't be used.

Other things to know:

• We'll refund the original payment method.

• You pay for the return shipping.

• We won't refund the original shipping or insurance costs.

• If you don't meet the conditions, we might refuse the return and charge a shipping fee to send back you.

DOA Warranty Claims Policy

For DOA (Dead on Arrival) items, please promptly reach out to our Customer Service team, and we will provide immediate assistance to resolve any issues you may encounter. A replacement or refund will be issued after the faulty item has been returned to us. Assessment may apply in some circumstances before a refund or replacement can be issued.

Standard Warranty Policy

Items found to be faulty outside of the DOA period will be subject to standard warranty terms. All of our products are supported by a minimum 12 month return to base warranty.  This warranty covers any faults from the manufacturer. Before reaching out to us, please try troubleshooting with the manufacturer for more details about warranty terms.

Please remember:

·         You'll need to cover the cost of returning the item to us.

·         It typically takes 2-4 weeks to process your claim once we receive the faulty item.

·         Depending on the manufacturer's decision, your warranty claim might lead to a repair, replacement with a new or refurbished item, or a refund.

·         When contacting us, please provide your invoice number and the item's serial number.

Testing fees and return shipping:

If you return an item that isn't faulty, you might have to pay for testing and the return shipping costs.