Product Details
Hybrid cookware that offers the best of both worlds, the durability of stainless steel with the easy cleanup of non-stick. Combining the best properties of premium quality stainless steel and non-stick; performance, durability and convenience all in one elegant, hand polished pan. The body is made from 3 Ply construction - stainless steel / aluminium / stainless steel, which guarantees superior heat distribution, for even cooking and the perfect sear! The stainless-steel honeycomb mesh grid is scratch-resistant, metal utensil safe, extends all the way up the sides of the pan and protects the ceramic non-stick coating.
Product Features
- Premium Construction: Tri-ply stainless steel body for durability and performance.
- Advanced Coating: PPG Fusion Pro ceramic interior coating.
- Safe & Non-Toxic: Free from PFOA, PFAS, cadmium, and lead.
- Scratch Resistant: Stainless steel mesh honeycomb grid protects the surface.
- Metal Utensil Safe: Designed to withstand metal utensils without damage.
- Elegant Finish: Satin-finish stainless steel exterior.
- Healthier Cooking: Requires less oil for healthier meals.
- Efficient Heating: Quick and even heat distribution saves energy.
- Heat Control: Best results with low to medium heat.
- Versatile Compatibility: Suitable for all cooktops, including induction.
- Comfortable Handling: Cast stainless steel handles for optimal comfort and control.
- Cool-Touch Design: V-shaped handle attachment keeps handles cooler longer.
- Easy Cleaning: Dishwasher safe (hand wash recommended).
- Oven Safe: Safe for oven use up to 220oC.
Use & Care Instructions:
- Initial Setup: Remove all packaging before first use.
- Washing: Wash your hand-polished pan in warm, soapy water.
- Drying: Dry thoroughly with a tea towel.
- Cooking Tips: Use low to medium heat; the hybrid design distributes heat quickly.
- Daily Cleaning: Clean with warm soapy water using a soft sponge or nylon scourer.
- Tough Stains: Soak in warm soapy water for 10-15 minutes.
- Post-Soak Cleaning: After soaking, wash with a soft sponge or nylon scourer.
*We will be shipping everyday throughout only closures on weekends & public holidays.
Estimated Delivery Time Frame: 3 - 10 business days
Returns
Our policy lasts 21 days from delivery date for delivered purchases. If 21 days have gone by since your purchase, unfortunately we can’t offer you exchange. If 7 days have gone by since your purchase, unfortunately we can’t offer you refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. Item(s) must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
There are certain situations where only partial refunds are granted
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase. For online/delivered purchases we require a copy of the packing slip.
Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund/exchange.
If you are approved, then your refund/exchange will be processed and will be emailed to you or the money will automatically be applied to your original method of payment.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.
Shipping
To return your product, you should contact us first within the time periods above. The return item(s) need to be sent within 7 days of approval.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Shipping Policy:
To return your product, you should mail your product to us. Please reach out and we will be in contact to organise this.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.