MSI PRO DP21 14M-1037AU Black Win11Pro Intel Core i7-14700 Intel H610 DDR5 5600 MHz 64GB 1x M.2 SSD 2x USB 2.0 3Y On Site Warranty

MSI PRO DP21 14M-1037AU, Black, Win11Pro, Intel Core i7-14700, Intel H610,DDR5 5600 MHz 64GB, 1x M.2 SSD, 2x USB 2.0, 3Y On Site Warranty

OS

Windows 11 Home

Windows 11 Pro

CPU

Intel Core i7 processor 14700 (33M Cache, 2.10 GHz up to 5.40 GHz)

CHIPSET

Intel H610

GRAPHICS

Intel UHD Graphics (NA)

I/O PORTS

COOLOER

Air

MEMORY

DDR5 5600 MHz Max 64GB SO-DIMM 2 Slots

STORAGE

1x M.2 SSD combo (NVMe PCIe Gen3 x4 / SATA)

2x 2.5' Drive Bays

AUDIO

Realtek ALC897 2.1 Channel HD Audio

COMMUNICATION

Intel Wireless AX211 + Bluetooth v5.3

Intel Wi-Fi 7 BE200 + Bluetooth 5.4

I/O PORTS (FRONT)

2x USB 2.0 Type A

1x Mic-in

1x Headphone-out

1x USB 3.2 Gen 1 (5G) Type C

1x USB 3.2 Gen 1 (5G) Type A

I/O PORTS (REAR)

1x RJ45

2x USB 2.0 Type A

1x (v2.1) HDMI out

1x (v1.4) DP out

1x COM Port

POWER SUPPLY

120W

EXTENSIONS

2x SATA connectors

Product Dimension (WxDxH)

204 x 208 x 54.8 (mm)

SIZE

2.3 Liter

WEIGHT

1.27 (Net kg)

Noise Level

28 db@ Idle mode

38 db@ Full loading mode

Delivery usually takes 3-7 business days provided all products are in stock at the time of order.

For orders placed at the end of the week, on weekends, or public holidays (in VIC, NSW, and Nationally) We aim to dispatch on the next business day however it may require an additional 1 business day.

Returns for Change of Mind

If you change your mind about a purchase or realize you bought the wrong items, you can return it for a refund within the first 7 days. However, there's a restocking fee of 15%, with a minimum of $10. Here are the rules:

1.    Return the item within 7 days.

2.    Keep the item in its original packaging, unopened, and with no missing or damaged parts.

3.    Don't return more than 5 of the same item.

4.    The item's value must be under $1,000.

5.    The item can't be used.

Other things to know:

• We'll refund the original payment method.

• You pay for the return shipping.

• We won't refund the original shipping or insurance costs.

• If you don't meet the conditions, we might refuse the return and charge a shipping fee to send back you.

DOA Warranty Claims Policy

For DOA (Dead on Arrival) items, please promptly reach out to our Customer Service team, and we will provide immediate assistance to resolve any issues you may encounter. A replacement or refund will be issued after the faulty item has been returned to us. Assessment may apply in some circumstances before a refund or replacement can be issued.

Standard Warranty Policy

Items found to be faulty outside of the DOA period will be subject to standard warranty terms. All of our products are supported by a minimum 12 month return to base warranty.  This warranty covers any faults from the manufacturer. Before reaching out to us, please try troubleshooting with the manufacturer for more details about warranty terms.

Please remember:

·         You'll need to cover the cost of returning the item to us.

·         It typically takes 2-4 weeks to process your claim once we receive the faulty item.

·         Depending on the manufacturer's decision, your warranty claim might lead to a repair, replacement with a new or refurbished item, or a refund.

·         When contacting us, please provide your invoice number and the item's serial number.

Testing fees and return shipping:

If you return an item that isn't faulty, you might have to pay for testing and the return shipping costs.

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