Dreame R20 Cordless Vacuum Cleaner DRE-R20

The Dreame R20 Cordless Vacuum Cleaner is engineered to blend lightweight handling with serious suction performance. Its upgraded motor produces strong airflow to pick up dust, debris, and pet hair across multiple surfaces. With a slim profile and ergonomic handle, it's easy to maneuver into tight spaces and under furniture. The multi-surface capability and straightforward controls make it a versatile option for whole-home cleaning.

Change of Mind

We may allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. A $15 restocking fee which includes the return label is deducted per item returned. Once the item has been received and assessed by the returns team, we will proceed to refund the amount of the product, (excluding the original delivery charges).

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.

Exclusions to our change of mind policy

We don't allow change of mind returns on the following products:

• heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);
• consumables (e.g. cosmetics);
• health products;
• jewellery;
• toppers, underlays, pillows and quilts;
• intimates (including underwear, swimwear, socks and hosiery).

Products which are on promotion are also ineligible for change of mind returns.

We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:

• we believe have made an unreasonable amount of change of mind return requests; or
• we suspect fraud, misuse or abuse of this policy.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

• Lightweight stick design for effortless manoeuvring
• High-performance suction for effective cleaning across surfaces
• Slim form factor reaches under furniture and narrow gaps
• Multi-surface mode adapts to carpet, hard floors, and rugs
• Easy-to-empty dustbin for quick disposal
• Simple controls for seamless everyday use

Detailed Specifications

• Colour: Grey
• Weight: 2.7kg
• Run time: Up to 90 minutes

Package Contents

• 1 x Dreame R20
• 1 x Extension Rod
• 1 x Crevice Nozzle
• 1 x Motorised Mini-Brush
• 1 x Multi-Surface Brush
• 1 x Soft Roller Brush
• 1 x Wide Combination Tool
• 1 x Flexible Adapter
• 1 x Charger
• 1 x Wall Mount