Matcha Whisk Set - 7Pcs Ceramic Matcha Kit for Traditional Tea Ceremony With Matcha Bowl, Bamboo Whisk, Holder, Bamboo Scoop, Scoop Rest - Japanese Tea Kit for Mother's Day Gift

7-Piece Matcha Tea Set Complete Japanese Style Matcha Kit

Bring the authentic Japanese tea ceremony experience to your home with this 7-piece Matcha Tea Set. Whether you re a beginner or a tea lover, this beautifully crafted set includes everything you need to prepare and enjoy a smooth, frothy bowl of matcha.

Features:

• Authentic Tea Ceremony Kit Perfect for making traditional matcha tea at home.

• Premium Materials Ceramic bowl and brush holder, natural bamboo whisk and spoon, durable stainless steel tea strainer.

• Easy to Use Comes with a user guide & recipe manual to help you prepare matcha like a pro.

• Perfect Gift Idea A thoughtful set for tea lovers, friends, or family.

What s Included:

• 1 x Ceramic Matcha Bowl

• 1 x Bamboo Tea Whisk (Chasen)

• 1 x Bamboo Tea Spoon(Chashaku)

• 1 x Ceramic Brush Holder

• 1 x Tea Strainer

• 1 x Instruction Manual

• 1 x Thank You Card

Enjoy the calming ritual of matcha preparation and elevate your tea time with this elegant, all-in-one set. Ideal for daily use, meditation, or as a special gift.

Normally an item takes 3~8 business days to arrive, maybe a little longer when it comes with holidays

1. Warranty Policy
We offer a 12-month manufacturer's warranty from the original purchase date against defects in materials and workmanship.

Coverage Includes:

• Manufacturing flaws

• Material defects

• Functional failures under normal use

Exclusions:

• Damage from misuse, accidents, or unauthorized modifications

• Wear and tear from improper maintenance

• Non-compliance with product instructions

Warranty Claims Process:

1. Contact our Customer Service Team with:

   • Order number/proof of purchase

   • Detailed defect description + photos/video

2. We may require product return for assessment

3. Valid claims will receive (at our discretion):

   • Repair | Replacement | Refund

Note: This warranty supplements your statutory rights under Australian Consumer Law.

2. Returns Policy (Change of Mind)

Eligibility Requirements:

• Request must be made within 30 days of delivery

• Product must be:

  • Unused/unopened

  • In original packaging with all accessories

  • Resalable condition

Process:

1. Contact us for Return Authorization (RA) number

2. Securely repackage with RA number visible

3. Return to specified address using tracked shipping

4. Refund issued within 5 business days of receipt

Customer Responsibilities:

• All return shipping costs

• Risk of transit damage/loss

Non-Returnable Items:

• Customized/special order products

• Hygiene-sensitive items (unless faulty)

3. Faulty/Damaged Goods
Items arriving damaged or defective are covered under our Warranty Policy - contact us immediately for resolution.

Australian Consumer Law:
Our policies operate in addition to your statutory rights for guarantees regarding acceptable quality and fit-for-purpose products.

Key Features:

1. ACCC Compliance - Explicitly references statutory rights

2. Clear timelines and condition requirements

3. Step-by-step processes for both warranty and returns

4. Cost responsibilities defined

5. Modern provisions for digital evidence (photos/video)