Voltaren Pain Relief Gel 12 Hourly 30g
Do you have pain, swelling, and inflammation in muscles and joints? Rub Voltaren Osteo Gel 12 Hourly on your point of pain for targeted pain relief. Voltaren Osteo Gel 12 Hourly has a dual benefit that relieves joint pain* and reduces inflammation, to help get you moving again.
Voltaren Pain Relief Gel 12 Hourly is a medicated product containing a non-steroidal anti-inflammatory drug, or NSAID, in the form of an emulsion gel. The active ingredient (diclofenac) [in our gels] (delete 'in our gels') penetrates deep into the skin and provides pain relief for up to 12 hours, without a tablet.
It works differently from heat or cooling rubs, that work by heating or cooling the skin. The Emulgel technology used in Voltaren Pain Relief Gel 12 Hourly has an added permeation enhancer, which helps more active ingredient diclofenac to penetrate deeply through the skin and reach the site of the pain, inflammation, and swelling, where you need it.
Voltaren Pain Relief Gel 12 Hourly formula combines the qualities of a gel and a cream, that has an appealing smell, is easy to rub in and rapidly absorbed, and even provides a cooling and soothing effect when applied to the skin. Delivering pain relief to help you get back to the movement that you love!
Carefully read all information provided with the product before use.
Voltaren Pain Relief Gel 12 Hourly is available with a cap that is easy to open, which is especially important if you experience mild osteoarthritis pain in your fingers.
*joint pain from mild osteoarthritis of the fingers and knees
Features & Benefits
- With Emulgel technology with an added permeation enhancer allowing more active ingredient to penetrate through the skin deep to the point of pain
- Provides up to 12 hours of pain relief
- Reduces inflammation and relieve muscle pain
- Only needs to be applied twice a day, morning and evening
- Contains a concentrated dose of diclofenac
- Effective for mild osteoarthritis of the knees and fingers
Contains isopropyl alcohol, propylene glycol and butylated hydroxytoluene as preservatives.
Rub gently into the affected area 2 times daily (preferably morning and evening). Do not use for more than 2 weeks for acute soft tissue injuries and localised soft tissue rheumatism and not more than 3 weeks for mild osteoarthritis of the knees and fingers except on medical advice.
Store below 30°C
Do not use Voltaren Pain Relief Gel 12 Hourly: On children under 12 years, If you are in the last 3 months of pregnancy, If you are allergic to diclofenac or other anti-inflammatory medicines. Ask a doctor before use if you are in the first 6 months of pregnancy, you are trying to become pregnant or breastfeeding. Stop use and see your doctor immediately if: You are experience an allergic reaction While using this product: - Unless a doctor or pharmacist has told you to, do not use this product with other medicines containing diclofenac, aspirin, other anti-inflammatory medicines, or with other medicines you are taking regularly - Unless a doctor has told you to, do not use this product if you have asthma - Do not exceed the recommended dose - Excessive use may be harmful - For external use only - Avoid contact with eyes. Contains isopropyl alcohol, propylene glycol and butylated hydroxytoluene as preservatives.
Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 1-3 business days
Regional: 1-5 business days
Change of Mind Returns Policy
If you have changed your mind about a product purchased from Healthylife, we will provide a refund at our discretion, provided that the product:
Is flagged with us for return, with valid proof of purchase, within 30 days of purchase.
Is in its original condition, including with original packaging and seals intact.
Is not a product that is an exempt product (as set out in the “Products Exempt from Change of Mind Returns” below).
Has not been used and, if a perishable product, is not expired or within 2 days of expiry.
In certain circumstances, you may be required to provide further information such as photo identification. Information collected in this manner will be stored securely in accordance with the Woolworths Group Privacy Policy. Healthylife reserves the right to refuse a refund for unverified purchases.
Return shipping is at the customer's expense for Change of Mind returns.
This policy is in addition to your rights under the Australian Consumer Law.
Products Exempt from Change of Mind Returns
We will not provide a refund if you have simply changed your mind about any of the following products purchased from Healthylife (unless the product is faulty or Australian Consumer Law applies):
Rapid antigen tests
Baby formula
Prescription medicine
Compounded ‘Pharmacy Only’ items
Perfumes and colognes
Refrigerated items
Bulk or special orders
Clearance items
Underwear, intimacy, and sexual health products
If you have purchased additional items that you no longer want, we encourage you to share them with those in need, particularly the elderly, disabled, and most vulnerable in our community.
How to Process a Return for Change of Mind
Contact customer care to notify us of your return request. Provide a photo of the item packaged in its box and your original order number. Our team will validate that the item qualifies for a change of mind refund.
Package the item(s) safely into a box. You must quote your original order reference inside the box or highlight it on the outside for identification. Take a photo of the item in the box (this will be needed later).
Post the item back to us via Registered Post at your nearest Australia Post office to the return address provided by the customer care team. The return address may differ depending on your location. Do not forget to provide the tracking number to our customer care team, as we need this to finalise your return.
Once our customer care team validates the return conditions and the item is processed by Australia Post, we will process your refund. Refunds will be made using the original payment method stated on your proof of purchase and may take up to 5 working days to be processed.
Healthylife Faulty Products Policy
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with a service, you are entitled to:
Cancel your service contract with us.
A refund for the unused portion or compensation for its reduced value.
If you receive an item that is faulty, we will happily:
Refund the purchase price of the faulty product(s).
Replace the product(s) with the same value as the original purchased item(s).
For some high-value items, Healthylife reserves the right to assess the product for acceptable quality before providing a solution.
How to Process a Return for a Faulty Product
Contact customer care, providing:
Your order number.
A description of the fault and the product(s) to be returned.
A photo of the faulty product(s).
Our team will assess the fault, and once validated, we will provide a Returns Prepaid Label to post the goods back to our warehouse at our cost, including a return tracking number.
Pack your item safely in a box and take it to the nearest Australia Post office to post the item(s) using the returns label provided. If you cannot print the labels, Australia Post staff can print them for you at the time of posting.
Once the return parcel is processed by Australia Post, our team will process your refund, which should be reimbursed within 5 working days via the same payment method used for the order.
Proof of Purchase
Returns must be accompanied by a receipt or other verifiable proof of purchase, such as:
Order confirmation
Tax invoice
Any information collected will be stored securely in accordance with Woolworths Group's Privacy Policy. Healthylife reserves the right to refuse a refund for unverified purchases.