JOYBUY Durable Dog Tug Toy with Strong Handles for Training
Features
FOR TRAINING OR GAME: Tug toys is a great reward and exercise toy, suitable for indoor and outdoor play. It's designed for tug of war, Schutzhund, agility, ring sport, weight pulling. Handmade by a dog lover who cares! It's built to hold up to 200 pounds (90 kg)
EXTRA DURABLE & SAFE: Our dog tug toy with double stitching is made of the highest quality jute material to ensure that your dog will never tear it when having fun. The biting surface is super tough yet soft for canine's teeth, to keep both of you absolutely safe.
COMFORTABLE & STURDY HANDLES: This tug toy for dogs features 2 soft rope handles for a comfortable and easy grip, full control and stability. The handles are made of nylon webbing to prevent your hands from rope burns and cuts, designed to withstand the daily tugging
PERFECT SIZE FOR SAFE PLAY: Perfect training tool for medium to large breeds and big puppies biting training, such as German shepherd, Malinois, Labrador, Pitbull, Belgian malinois, etc;
NOT A CHEW TOY: Our jute tug is built safe and tough but unsupervised chewing is not recommended. Please don't allow your doggie to keep the toy after interaction has finished and don't let him bite the handles!
Delivery varies by location, please see the expected timeframe to receive your product below:
7-10 business days
No delivery to PO Box addresses or Parcel Lockers.
If you are unavailable at the time of delivery re-delivery fees may apply.
Change of Mind
We allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. You will be responsible for the cost of returning the item. Once the item has been received and assessed by our warehouse, we will proceed to refund the amount of the product, less the cost of returning the item.
Exclusions to our change of mind policy
We do not allow change of mind returns on all products. Excluded products include:
heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);
consumables (e.g. cosmetics);
health products;
jewellery;
toppers, underlays, pillows and quilts;
intimates (including underwear, swimwear, socks and hosiery).
Products which are on promotion (indicated by a ‘Sale’ or ‘Limited Time Deal’ badge) are also ineligible for change of mind returns.
We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:
we believe have made an unreasonable amount of change of mind return requests; or
we suspect fraud, misuse or abuse of this this policy.
Damaged or faulty items
If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.