Roborock Q7B Robotic Vacuum Cleaner Black

The Roborock Q7B Robotic Vacuum Cleaner pairs strong suction power with smart navigation to handle everyday floor cleaning without fuss. Its app control and automatic mapping take care of scheduling and path planning while you go about your day. Built for convenience, it vacuums and mops simultaneously so you spend less time worrying about mess.

Change of Mind

We may allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. A $15 restocking fee which includes the return label is deducted per item returned. Once the item has been received and assessed by the returns team, we will proceed to refund the amount of the product, (excluding the original delivery charges).

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.

Exclusions to our change of mind policy

We don't allow change of mind returns on the following products:

• heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);
• consumables (e.g. cosmetics);
• health products;
• jewellery;
• toppers, underlays, pillows and quilts;
• intimates (including underwear, swimwear, socks and hosiery).

Products which are on promotion are also ineligible for change of mind returns.

We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:

• we believe have made an unreasonable amount of change of mind return requests; or
• we suspect fraud, misuse or abuse of this policy.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

• High-power suction to lift embedded debris on hard floors and carpets
• Smart LiDAR mapping and app control for efficient cleaning routes
• Simultaneous vacuum and mopping for comprehensive floor care
• Auto-resume and scheduling for smart home integration
• Compact design that manoeuvres under furniture and around obstacles

Detailed Specifications

• Colour: Black
• Dimensions: 99 x 353 x 356mm
• Weight: 3.3kg
• Battery: 3200mAh
• Runtime: 180 min
• Charging Time: 270 min
• Warranty: 1 year manufactuer warranty (included)

Package Contents

• 1 x Roborock Q7B
• 1 x Charging Dock
• 1 x Adapter
• 1 x Mop
• 1 x Mop Module
• 1 x Moisture-Proof Mat
• 1 x User Manual

Products which are on promotion are also ineligible for change of mind returns.

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.