Portugal SoccerStarz Joao Felix
Joao Felix Soccerstarz collectable figure
Features classic Portugal home kit
Stands 5cm tall on a green base
Official licensed product
Approx 5cm x 2.5cm x 2.5cm
⏱ Delivery Timeframe
Please allow 7 to 14 working days for delivery. While many orders may arrive sooner, delays can occur due to factors such as remote locations, courier schedules, weather events, or other circumstances beyond our control.
Cazna Sports is a small, family-run business.
Our team works hard to dispatch orders promptly and within the timeframes outlined above, but we kindly ask for your understanding that delivery may sometimes take longer depending on stock availability, couriers, or peak periods. If you're concerned, please contact us.
Rest assured, we will always do our best to keep you updated and get your order to you as quickly as possible.
If you require an item urgently or have a specific delivery expectation, we encourage you to contact us before placing your order so we can confirm the estimated shipping time.
If our delivery terms do not meet your needs, we respectfully ask that you reconsider your purchase to avoid disappointment.
Need to Return a Product?
If something’s not right with your order, no worries — we're here to help. Just notify our customer service team within 7 days of receiving your goods.
Important: Custom-made or made-to-order items cannot be returned.
✅ Acceptable Reasons for Return
Faulty or Damaged Goods: ✔ Full refund issued (minus original shipping) – No restocking fee
Return Timeframes
Notify us within 7 days
Return items within 14 days of receiving them
How to Return an Item
Contact our team first — don’t send anything without approval
We’ll issue a Return Code
You’ll receive the correct return address
Include the return code with your return package
Who Pays for Return Shipping?
In most cases, return shipping is your responsibility.
If approved, we may cover the return freight. No return will be accepted without a valid return code.
Condition of Returned Goods
Goods must be unused and in original condition
Items must be returned in original packaging or boxes
Refunds, Credits, or Replacements
Once your return is received and inspected:
We’ll notify you of your refund, credit, or replacement outcome
Refunds are approved and processed by Woolworths Market Plus.
Refund timelines depend on the platform and your bank