Ecovacs Deebot N20 Pro Plus Robot Vacuum & Mop - White

Brand New - 100% Australian Stock

Meet the Ecovacs DEEBOT N20 Family (N20 Pro Plus) - a next-generation robotic vacuum and mop engineered for precision cleaning and effortless maintenance. Featuring revolutionary ECOVACS PureCyclone Technology for long-lasting suction power, a 4-Stage Filtration System for cleaner air, and ZeroTangle™ Anti-Tangle Technology for pet hair management, it's the perfect balance of innovation and convenience. The advanced OZMO Pro 2.0 Vibrating Mopping System delivers superior stain removal, while TrueMapping Intelligent Path Planning ensures thorough navigation and coverage. With a consumable-free dust container, up to 300 minutes of runtime, and an intelligent auto-empty station, it's built for modern homes seeking smarter, cleaner living.

• ECOVACS PureCyclone Technology: Two-stage separation with a multi-cone design achieves 95% dust separation efficiency, maintaining strong suction over 100 cleaning cycles.
• 4-Stage Filtration System: Captures fine dust and allergens, providing cleaner, healthier indoor air.
• Consumable-Free Dust Container: Sustainable, bagless design eliminates replacement costs while reducing waste.
• ZeroTangle™ Anti-Tangle Technology: Advanced roller brush design prevents hair wrapping for effortless pet hair removal.
• Powerful 8000Pa Suction: Deep cleans carpets and hard floors with a large 400ml dustbin capacity.
• OZMO Pro 2.0 Vibrating Mopping System: High-frequency vibration mop removes stubborn stains for streak-free, polished floors.
• TrueMapping Intelligent Path Planning: LiDAR-based laser navigation ensures efficient, precise, and complete floor coverage.
• Reliable Movement: Climbs thresholds up to 20mm, automatically adjusts between carpets and hard floors.
• Extended Runtime: 5200mAh battery delivers up to 300 minutes of continuous cleaning, covering up to 550m² per charge.
• Smart App Control: Manage cleaning zones, suction power, and schedules through the ECOVACS HOME App.
• Smart Connectivity: Compatible with Amazon Alexa and Google Home for convenient voice control.
• Auto-Empty Station: Automatically empties the dustbin for up to 90 days of hands-free cleaning.

• 1 × Ecovacs DEEBOT N20 Family Robotic Vacuum & Mop
• 1 × Auto-Empty Station (AES)
• 1 × Station Pad
• 1 × Power Cord
• 1 × Main Brush & Cover
• 1 × Side Brush
• 1 × Washable Mopping Pad
• 1 × Water Tank (180 ml)
• 1 × Filter Set
• 1 × User Manual & Quick Start Guide

Delivery varies by location, please see the expected timeframe to receive your product below:

• Metro: 1-4 business days

• Regional: 1-9 business days

Returns Policy

Our Commitment to Satisfaction

We prioritise your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations, and our returns policy is designed to ensure a straightforward and fair process for addressing these situations.

30-Day Change of Mind Policy

You have 30 days from the delivery of your item to request a return if you change your mind. To qualify for a return, the item must be in the same condition you received it: unused, unopened, sealed and in its original packaging. To initiate a return, please contact us on marketplace with your order details and reason for the return. Note that return shipping costs are the responsibility of the customer.

We advise shipping returns with tracking and insurance for your protection, as we are not liable for return items that are lost or damaged during transit.

Restocking Fees

For items returned that do not meet our return criteria (e.g., opened packaging or used items), we reserve the right to refuse the return or charge a restocking fee. The restocking fee will be determined at our discretion, based on the condition of the returned item. Additionally, in the event of a return refusal, the customer may be responsible for any shipping costs associated with returning the item to them.

Damaged in Transit, Defective Products & Manufacturer Warranty

If your product is damaged in transit, defective upon arrival or within the first 30 days, please contact us immediately with details and photos of the issue. For defects that arise after the 30-day period and fall under the manufacturer's warranty, we will assist you in the warranty claim process to ensure you receive a timely resolution.

Your Rights Under Australian Consumer Law

This policy is in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Returns Process

To request a return for a refund or exchange, please contact us with your name, contact details, order number, product code/name, and a brief description of the issue. Attach any relevant images if necessary. Upon approval, we will provide you with the relevant return instructions.

We endeavour to process your refund or exchange within 3 working days of receiving the item/s back provided the conditions specified in this returns policy are met.

Any refund will be processed back to the customer account using the same payment method used when placing the order.

Package Refusal

Refusing delivery of the package or for any return to sender parcels without our prior agreement may result in a restocking or reshipment fee and potential forfeiture of any refunds or exchanges.

We reserve the right to amend our returns policy at any time.