Enjoy premium wireless sound and all-day comfort with V16 - your perfect headset for music, calls, and workouts.
Specifications:
Color: Black
Size: 16.8 cm x 19.3 cm (refer to the image for exact dimensions)
Battery Type: Rechargeable Lithium Polymer Battery
Connectivity: Wireless 5.3
Control Method: Push Button Type with Siri Support
Microphone: Built-in Condenser Microphone
Charging Port: Type-C Jack
Cable Type: Detachable
Design: Foldable Over-Ear Headset
Benefits:
Delivers crystal-clear audio for music and calls
Provides up to 90 hours of playtime per charge
Supports Siri voice control for hands-free use
Folds easily for portability and storage
Lightweight design for extended wear comfort
Description:
The V16 Wireless 5.3 Over-Ear Headphones combine comfort, power, and clarity for an enhanced listening experience. With a long-lasting battery and rich Hi-Res sound, these headphones are perfect for daily use - whether you're relaxing, working out, or taking calls. The foldable and durable design ensures easy portability, while the Type-C connection and built-in microphone make operation simple and convenient.
At Primebay, we’re committed to making your shopping experience seamless and worry-free. Below you’ll find details on how we process and deliver orders within Australia.
Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Once shipped, you’ll receive a confirmation email with tracking details.
Shipping Times
Our products are shipped directly from our trusted suppliers. Delivery times vary depending on the item and supplier location:
Standard Shipping (Australia-wide): 5–10 business days
Remote/Rural Areas: May require additional 3–5 business days
(Note: Delivery times are estimates and may be affected by , weather conditions, or peak holiday periods.)
Shipping Fees
Free standard shipping on all orders.
Tracking Your Order
All orders come with tracking.
Tracking details may take 2–4 business days to update after dispatch.
Incorrect Address
Please ensure your delivery details are correct when placing your order.
Primebay is not responsible for delays or lost parcels due to incorrect addresses.
Delays & Lost Packages
If your order has not arrived within 30 business days, please contact us at for assistance.
In the case of a lost package, we’ll send a replacement or issue a full refund.
Warranty & Returns
1. Change of Mind Returns
We offer a 30-day Change of Mind return policy, giving you confidence when shopping with us.
If you change your mind about your purchase, you can return your item within 30 days of receiving it for a full refund.
To be eligible for a Change of Mind return:
The item must be unused, unworn, and in its original packaging (including all accessories, tags, and manuals).
You must provide a receipt or proof of purchase.
No restocking fees apply.
Return postage for Change of Mind returns may be at the buyer’s expense, unless otherwise stated.
Please contact us before sending your return to obtain instructions and ensure smooth processing.
2. Warranty & Faulty Items
All our products are covered by a 12-month warranty against manufacturing defects.
If your item develops a fault within the warranty period, please contact us so we can assist with a repair, replacement, or refund, in line with the Australian Consumer Law (ACCC Consumer Guarantees).
To process a warranty claim, you may be asked to provide:
A detailed description of the issue, and
Clear photos or videos showing the fault.
Please note that warranty claims do not apply to damage caused by misuse, neglect, or normal wear and tear.
3. Need Help?
If you have any questions about returns or warranty claims, please contact our customer service team — we’re happy to help.