Experience clear communication and reliable performance for every online meeting.
Specifications
Color: Black
Headphone Style: Ear Pressure
Control Method: Push Button
Wireless Type: Wireless
Cable Feature: Without Cable
Accessory: Charging Cable Included
Battery Type: Rechargeable Lithium-Polymer
Wireless Property: True Wireless
Charging Port: Type-C
Fast Charging Support: Not Supported
Charger Included: No
Power Mode: USB Charging
Rated Power: 2W-5W
Dimensions: 18 cm x 19 cm (refer to the image)
Benefits
Stable wireless connection for uninterrupted calls
AI noise cancellation enhances voice clarity
Comfortable ear pressure design for long wear
Built-in mic mute for privacy control
Rechargeable battery supports long working sessions
Easy push-button control for smooth operation
Universal Type-C charging compatibility
Description
The AI Noise Cancelling Wireless Headset with Mic is designed for seamless work and communication performance. It features advanced AI noise cancellation technology that delivers crystal-clear audio during calls, whether you're working from home, attending online meetings, or handling customer support. Its rechargeable lithium-polymer battery and comfortable ear pressure design make it ideal for extended use. With a convenient Type-C charging port and intuitive controls, this headset ensures efficiency and comfort in every conversation.
At Primebay, we’re committed to making your shopping experience seamless and worry-free. Below you’ll find details on how we process and deliver orders within Australia.
Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Once shipped, you’ll receive a confirmation email with tracking details.
Shipping Times
Our products are shipped directly from our trusted suppliers. Delivery times vary depending on the item and supplier location:
Standard Shipping (Australia-wide): 5–10 business days
Remote/Rural Areas: May require additional 3–5 business days
(Note: Delivery times are estimates and may be affected by , weather conditions, or peak holiday periods.)
Shipping Fees
Free standard shipping on all orders.
Tracking Your Order
All orders come with tracking.
Tracking details may take 2–4 business days to update after dispatch.
Incorrect Address
Please ensure your delivery details are correct when placing your order.
Primebay is not responsible for delays or lost parcels due to incorrect addresses.
Delays & Lost Packages
If your order has not arrived within 30 business days, please contact us at for assistance.
In the case of a lost package, we’ll send a replacement or issue a full refund.
Warranty & Returns
1. Change of Mind Returns
We offer a 30-day Change of Mind return policy, giving you confidence when shopping with us.
If you change your mind about your purchase, you can return your item within 30 days of receiving it for a full refund.
To be eligible for a Change of Mind return:
The item must be unused, unworn, and in its original packaging (including all accessories, tags, and manuals).
You must provide a receipt or proof of purchase.
No restocking fees apply.
Return postage for Change of Mind returns may be at the buyer’s expense, unless otherwise stated.
Please contact us before sending your return to obtain instructions and ensure smooth processing.
2. Warranty & Faulty Items
All our products are covered by a 12-month warranty against manufacturing defects.
If your item develops a fault within the warranty period, please contact us so we can assist with a repair, replacement, or refund, in line with the Australian Consumer Law (ACCC Consumer Guarantees).
To process a warranty claim, you may be asked to provide:
A detailed description of the issue, and
Clear photos or videos showing the fault.
Please note that warranty claims do not apply to damage caused by misuse, neglect, or normal wear and tear.
3. Need Help?
If you have any questions about returns or warranty claims, please contact our customer service team — we’re happy to help.