Dreame L50 Ultra Robot Vacuum & Mop DRE-L50U

The Dreame L50 Ultra Robot Vacuum & Mop is a high-performance cleaning companion designed for today's multitask homes. It intelligently navigates, vacuums, mops and returns to dock - letting you focus on living while it handles the floors. With strong suction, advanced mopping and smart app control, it transforms everyday cleaning into effortless automation.

Change of Mind

We may allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. A $15 restocking fee which includes the return label is deducted per item returned. Once the item has been received and assessed by the returns team, we will proceed to refund the amount of the product, (excluding the original delivery charges).

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.

Exclusions to our change of mind policy

We don't allow change of mind returns on the following products:

• heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);
• consumables (e.g. cosmetics);
• health products;
• jewellery;
• toppers, underlays, pillows and quilts;
• intimates (including underwear, swimwear, socks and hosiery).

Products which are on promotion are also ineligible for change of mind returns.

We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:

• we believe have made an unreasonable amount of change of mind return requests; or
• we suspect fraud, misuse or abuse of this policy.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

• High-power suction and mop combo for both debris and spill clean-ups
• Smart navigation system with sensors to map your space and avoid obstacles
• Vacuum-to-mop transition table for effective cleaning across floor types
• App control and scheduling so you can manage cleaning from anywhere
• Self-maintenance dock features or large capacity for minimal user interaction

Detailed Specifications

• Colour: Black
• Dimensions
• Robot: 97 x 348 x 352mm (HxWxD)
• Base: 589 x 340 x 457mm (HxWxD)
• Weight
• Robot: 4.4kg
• Base: 9.2kg
• Battery Capacity: 6 400mAh
• Dust Box Capacity: 395mL
• Clean/Used Water Tank Capacity: 4.5L/4L

Package Contents

• 1 x Robot Vacuum
• 1 x Base Station
• 1 x Main Brush (pre-installed)
• 1 x Brush Guard (pre-installed)
• 1 x Side Brush (pre-installed)
• 1 x Scale Inhibitor (pre-installed)
• 1 x Dust Box (pre-installed)
• 2 x Mop Pad Holders
• 2 x Mop Pads
• 2 x Dust Bags (1 x pre-installed)
• 1 x Cleaning Tool
• 1 x Cleaning Solution 200mL
• 1 x Base Ramp Extension
• 1 x Quick Start Guide
• 1 x User Manual