Sauermann Op-20 - Omega Pack 2 Under Unit Condensate Pump Kit - 20L/h

The Sauermann Op-20 Omega Pack 2 is a compact, under-unit condensate pump kit engineered for wall-mounted split system air conditioners. Featuring Sauermann's patented piston pump with a built-in insulated tank, it delivers efficient, quiet condensate removal while preventing exterior condensation buildup.

Designed for air conditioning systems up to 20kW, the Op-20 offers a maximum flow rate of 20L/h and a 10m discharge head. Its reversible design allows for left or right installation, and the quick-connect plug ensures fast setup and service. With quiet operation (≤22dB) and a sleek, white finish, it suits both residential and commercial installs where aesthetics and noise matter.

• Complete under-unit pump kit: Includes detection unit, pump, tubing, and fixings
• 20L/h max flow rate: With 10m discharge head for systems up to 20kW
• Left or right reversible design: Flexible mounting under indoor AC units
• Ultra-quiet operation: Rated ≤22dB(A) - ideal for living or office spaces
• Insulated tank & removable cover: Prevents condensation, allows easy maintenance

• 1 × Omega Pack 2 (Pump + Detection Unit + 0.2m Connector)
• 1 × Transparent PVC Tube Ø6mm × 1m with Drain Safe Device
• 1 × Power & Alarm Cable (1.5m)
• 1 × Soft PVC Tube Ø15mm × 250mm
• 2 × Screws, plugs & washers, and 3 × Rislans

• Wall-mounted split systems: Reliable under-unit condensate removal
• Residential and light commercial installs: For AC units up to 20kW
• Low-noise environments: Offices, bedrooms, or shared living spaces
• Retrofits or service upgrades: Simple installation with reversible design

Delivery varies by location, please see the expected timeframe to receive your product below:

• Metro: 1-3 business days

• Regional: 1-6 business days

If you are unavailable at the time of delivery re-delivery fees may apply.

100-Day Fuss-Free Returns
We want you to love what you buy-but if you change your mind, that's okay too. That's why Sparky Direct offers a .

• Items must be unused, with all parts, accessories, and original packaging.
• We can't accept returns if the product is damaged, incomplete, or not in resalable condition.
• Proof of purchase is required.
• Return shipping is the responsibility of the customer. 

If your item isn't in its original condition, please contact us before returning it-we might save you time and money.

All products come with a manufacturer's or supplier's warranty

• Warranty starts from the Invoice Date
• Some suppliers offer in-home warranties and handle claims directly, so you won't need to uninstall or return the product.  with us to check if your product qualifies.
• Sparky Direct isn't responsible for losses caused by product failure.
• Warranties are void if products aren't installed by a licensed electrician.

Damaged or Faulty Goods
If your order arrives damaged or is faulty, let us know within 24 hours.

• Sparky Direct will pay for return shipping via an emailed return label.
• If the fault is confirmed, we will send you a replacement item or provide a refund.

Contact us via our  to arrange the return.

Exclusions
We can't accept returns for:

• Items that have been installed, modified, or used
• Clearance, End of life, Discontinued, or special order items (unless faulty)
• All PPE Items
• Goods returned without original packaging or proof of purchase

How to Request a Return

1.  our customer service team with your order number.
2. Confirm it's eligible under our return or warranty policy.
3. Pack the item securely and return it using a trackable service.
4. Once we receive and inspect it, we'll process your refund or replacement.

Warranty starts from Invoice Date

Domestic Use: 1 Year
Commercial Use: 1 Year
Warranty Method: Return to Sparky Direct