Shokz OpenDots ONE True Wireless Earphones Black

The Shokz OpenDots ONE True Wireless Earphones deliver open-ear listening via a clip-on design - ideal for commuters or those who want music without full isolation. With dual drivers, Dolby Audio support and a portable charging case, you get rich sound in a lightweight form. The open-ear format also means you stay aware of your surroundings, making them versatile for everyday use.

Change of Mind

We may allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. A $15 restocking fee which includes the return label is deducted per item returned. Once the item has been received and assessed by the returns team, we will proceed to refund the amount of the product, (excluding the original delivery charges).

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.

Exclusions to our change of mind policy

We don't allow change of mind returns on the following products:

• heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);
• consumables (e.g. cosmetics);
• health products;
• jewellery;
• toppers, underlays, pillows and quilts;
• intimates (including underwear, swimwear, socks and hosiery).

Products which are on promotion are also ineligible for change of mind returns.

We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:

• we believe have made an unreasonable amount of change of mind return requests; or
• we suspect fraud, misuse or abuse of this policy.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

• Clip-on open-ear design that stays outside the ear canal for ambient awareness
• Air-conduction driver system delivering rich, punchy audio with minimal leakage
• Up to 10 hours listening time per charge + up to 40 hours total with case
• Wireless charging case and USB-C support for convenient refreshes
• IP54 rating supports light rain and sweat for active/hourly use

Detailed Specifications

• Colour: Black
• Weight: Earbuds 6.5g ± 0.2g; Charging case 39g ± 2g; Total weigh 52g ± 2.4g
• Water Resistance: IP54
• Playtime: Up to 10 hours of music time with a single charge, up to 40 hours with Charging Case; Up to 6.3 hours of calling time with a single charge, up to 25 hours with Charging Case
• Charging Time: Charge the earbuds with the charging case: 60 minutes; Empty case with charging cable: 120 minutes; Wireless charging with empty case: 240 minutes
• Bluetooth: V5.4
• Wireless Range: 10m

Package Contents

• 1 x Shokz OpenDots ONE True Wireless Earphones
• 1 x Shokz OpenDots ONE Charging Case
• 1 x USB-C Charging Cable
• 1 x User Instructions