Support your neck, relieve tension, and rest easier-whether at home or on the go.
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Product Type: Cervical Neck Brace / Support Collar
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Size: Large - 42 cm circumference
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Color: Black
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Material: Soft, durable foam with breathable fabric covering
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Closure Type: Adjustable hook-and-loop strap
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Use Case: Neck support, cervical pain relief, travel nap aid, posture support
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Ergonomic Support - Designed to gently support the neck and align the spine
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Soft & Breathable Foam - Provides comfort for extended wear without skin irritation
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Adjustable Fit - Hook-and-loop closure allows a secure and customizable fit
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Pain & Strain Relief - Eases cervical discomfort, stiffness, and fatigue
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Perfect for Travel - Ideal for airplane, car, or train naps and posture support
Ease neck tension and improve comfort with this Adjustable Cervical Neck Brace, designed to support the cervical spine while relieving pressure and pain. Made from soft, breathable foam, it cradles the neck gently while maintaining proper alignment-perfect for those recovering from strain or simply seeking better support during long travel.
With an adjustable fit and lightweight feel, this cervical collar is ideal for airplane trips, car naps, or daily use at home or the office. Whether you're recovering from a cervical issue or preventing one, this neck brace offers supportive comfort wherever you are.
At Primebay, we’re committed to making your shopping experience seamless and worry-free. Below you’ll find details on how we process and deliver orders within Australia.
Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Once shipped, you’ll receive a confirmation email with tracking details.
Shipping Times
Our products are shipped directly from our trusted suppliers. Delivery times vary depending on the item and supplier location:
Standard Shipping (Australia-wide): 5–10 business days
Remote/Rural Areas: May require additional 3–5 business days
(Note: Delivery times are estimates and may be affected by , weather conditions, or peak holiday periods.)
Shipping Fees
Free standard shipping on all orders.
Tracking Your Order
All orders come with tracking.
Tracking details may take 2–4 business days to update after dispatch.
Incorrect Address
Please ensure your delivery details are correct when placing your order.
Primebay is not responsible for delays or lost parcels due to incorrect addresses.
Delays & Lost Packages
If your order has not arrived within 30 business days, please contact us at for assistance.
In the case of a lost package, we’ll send a replacement or issue a full refund.
Warranty & Returns
1. Change of Mind Returns
We offer a 30-day Change of Mind return policy, giving you confidence when shopping with us.
If you change your mind about your purchase, you can return your item within 30 days of receiving it for a full refund.
To be eligible for a Change of Mind return:
The item must be unused, unworn, and in its original packaging (including all accessories, tags, and manuals).
You must provide a receipt or proof of purchase.
No restocking fees apply.
Return postage for Change of Mind returns may be at the buyer’s expense, unless otherwise stated.
Please contact us before sending your return to obtain instructions and ensure smooth processing.
2. Warranty & Faulty Items
All our products are covered by a 12-month warranty against manufacturing defects.
If your item develops a fault within the warranty period, please contact us so we can assist with a repair, replacement, or refund, in line with the Australian Consumer Law (ACCC Consumer Guarantees).
To process a warranty claim, you may be asked to provide:
A detailed description of the issue, and
Clear photos or videos showing the fault.
Please note that warranty claims do not apply to damage caused by misuse, neglect, or normal wear and tear.
3. Need Help?
If you have any questions about returns or warranty claims, please contact our customer service team — we’re happy to help.