Enjoy 8 hours of pain-free sleep every night-with ergonomic comfort tailored to your posture.
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Color: White
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Size: 22 x 14 x 4 inches
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Material: Hypoallergenic Cotton & Polyester (Cover)
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Filling: CertiPUR-US Certified Memory Foam
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Design: Contour Orthopedic with Butterfly Shape
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Features: Dual Height, Armrests, Head Cradle, Odorless, Anti-Allergenic, Machine-Washable Cover
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Dual-Height Design: Two contour heights accommodate different sleep positions and preferences.
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Ergonomic Spine Alignment: Supports neck, shoulders, and back to relieve pressure and pain.
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Butterfly Shape with Armrests: Prevents arm numbness and encourages healthy blood flow.
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Safe & Odorless Memory Foam: High-quality, CertiPUR-US certified foam with zero toxins or allergens.
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Breathable & Washable Cover: Hypoallergenic cotton-poly blend with zippered, removable design for freshness.
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Temperature Responsive: Adapts to your body for custom-fit support and consistent comfort.
Are you tired of waking up with neck or shoulder pain? The Orthopedic Memory Foam Cervical Pillow is expertly designed to end restless nights and painful mornings. With its contoured ergonomic shape and dual-height design, it adapts to your sleeping posture-whether you're a back, side, or stomach sleeper. The butterfly structure offers dedicated armrests to eliminate numbness, while the central head cradle reduces skull pressure and encourages natural spinal alignment.
Crafted with odorless, non-toxic memory foam, this pillow is certified for safety and performance. Its temperature-sensitive material molds perfectly to your neck, delivering firm yet gentle support all night long. A breathable, machine-washable cover made from hypoallergenic cotton and polyester ensures a cool, sweat-free sleep. Whether you're battling chronic pain or just seeking deeper rest, this pillow transforms your sleep into a restorative experience-night after night.
At Primebay, we’re committed to making your shopping experience seamless and worry-free. Below you’ll find details on how we process and deliver orders within Australia.
Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Once shipped, you’ll receive a confirmation email with tracking details.
Shipping Times
Our products are shipped directly from our trusted suppliers. Delivery times vary depending on the item and supplier location:
Standard Shipping (Australia-wide): 5–10 business days
Remote/Rural Areas: May require additional 3–5 business days
(Note: Delivery times are estimates and may be affected by , weather conditions, or peak holiday periods.)
Shipping Fees
Free standard shipping on all orders.
Tracking Your Order
All orders come with tracking.
Tracking details may take 2–4 business days to update after dispatch.
Incorrect Address
Please ensure your delivery details are correct when placing your order.
Primebay is not responsible for delays or lost parcels due to incorrect addresses.
Delays & Lost Packages
If your order has not arrived within 30 business days, please contact us at for assistance.
In the case of a lost package, we’ll send a replacement or issue a full refund.
Warranty & Returns
1. Change of Mind Returns
We offer a 30-day Change of Mind return policy, giving you confidence when shopping with us.
If you change your mind about your purchase, you can return your item within 30 days of receiving it for a full refund.
To be eligible for a Change of Mind return:
The item must be unused, unworn, and in its original packaging (including all accessories, tags, and manuals).
You must provide a receipt or proof of purchase.
No restocking fees apply.
Return postage for Change of Mind returns may be at the buyer’s expense, unless otherwise stated.
Please contact us before sending your return to obtain instructions and ensure smooth processing.
2. Warranty & Faulty Items
All our products are covered by a 12-month warranty against manufacturing defects.
If your item develops a fault within the warranty period, please contact us so we can assist with a repair, replacement, or refund, in line with the Australian Consumer Law (ACCC Consumer Guarantees).
To process a warranty claim, you may be asked to provide:
A detailed description of the issue, and
Clear photos or videos showing the fault.
Please note that warranty claims do not apply to damage caused by misuse, neglect, or normal wear and tear.
3. Need Help?
If you have any questions about returns or warranty claims, please contact our customer service team — we’re happy to help.