Compact warmth, anywhere you go - fast relief with USB power.
Specifications:
Color: Grey
Material: Synthetic Fiber
Rated Voltage: 5V
Rated Power: 10W
Heat Preservation Duration: 15+ Hours
Heating Area: 28x10cm
Temperature Setting: One level
Heating Pad Size: 50x30cm
Cable Length: 380cm
Power Interface: USB Type-C
Net Weight: 120g
Gross Weight: 142g
Benefits:
Soothes muscle tension and relieves back or cramp pain
Lightweight and portable for indoor and outdoor use
Easy to power with USB charger, power bank, or car charger
Made from ultra-soft, skin-friendly fabric for added comfort
Maintains warmth for over 15 hours with consistent temperature
Flexible for use on various body areas-hands, legs, waist, and more
Product Description:
Experience fast and targeted warmth with the USB Heating Pad, designed to relieve cramps, back pain, and cold discomfort. This compact heating solution runs on a 5V USB power source, making it easy to use in the office, at home, or outdoors. Crafted from soft synthetic fiber, it's gentle on the skin while delivering steady heat for over 15 hours.
At Primebay, we’re committed to making your shopping experience seamless and worry-free. Below you’ll find details on how we process and deliver orders within Australia.
Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Once shipped, you’ll receive a confirmation email with tracking details.
Shipping Times
Our products are shipped directly from our trusted suppliers. Delivery times vary depending on the item and supplier location:
Standard Shipping (Australia-wide): 5–10 business days
Remote/Rural Areas: May require additional 3–5 business days
(Note: Delivery times are estimates and may be affected by , weather conditions, or peak holiday periods.)
Shipping Fees
Free standard shipping on all orders.
Tracking Your Order
All orders come with tracking.
Tracking details may take 2–4 business days to update after dispatch.
Incorrect Address
Please ensure your delivery details are correct when placing your order.
Primebay is not responsible for delays or lost parcels due to incorrect addresses.
Delays & Lost Packages
If your order has not arrived within 30 business days, please contact us at for assistance.
In the case of a lost package, we’ll send a replacement or issue a full refund.
Warranty & Returns
1. Change of Mind Returns
We offer a 30-day Change of Mind return policy, giving you confidence when shopping with us.
If you change your mind about your purchase, you can return your item within 30 days of receiving it for a full refund.
To be eligible for a Change of Mind return:
The item must be unused, unworn, and in its original packaging (including all accessories, tags, and manuals).
You must provide a receipt or proof of purchase.
No restocking fees apply.
Return postage for Change of Mind returns may be at the buyer’s expense, unless otherwise stated.
Please contact us before sending your return to obtain instructions and ensure smooth processing.
2. Warranty & Faulty Items
All our products are covered by a 12-month warranty against manufacturing defects.
If your item develops a fault within the warranty period, please contact us so we can assist with a repair, replacement, or refund, in line with the Australian Consumer Law (ACCC Consumer Guarantees).
To process a warranty claim, you may be asked to provide:
A detailed description of the issue, and
Clear photos or videos showing the fault.
Please note that warranty claims do not apply to damage caused by misuse, neglect, or normal wear and tear.
3. Need Help?
If you have any questions about returns or warranty claims, please contact our customer service team — we’re happy to help.