LENOVO ThinkCentre Neo 50q G5 Tiny Desktop PC i5-210H 16GB DDR5 512GB SSD Windows 11 Pro 1yrs Onsite Wty UHD Graphics WiFi6 KBM ~replace 12E3005GAU

LENOVO ThinkCentre Neo 50q G5 Tiny Desktop PC i5-210H 16GB DDR5 512GB SSD Windows 11 Pro 1yrs Onsite Wty UHD Graphics WiFi6 KBM

ProcessorIntel Core 5 210H, 8C (4P + 4E) / 12T, P-core 2.2 / 4.8GHz, E-core 1.6 / 3.6GHz, 12MB

GraphicsIntegrated Intel Graphics

ChipsetIntel SoC Platform

Memory2x 8GB SO-DIMM DDR5-5600

Memory SlotsTwo DDR5 SO-DIMM slots, dual-channel capable

Max MemoryUp to 64GB DDR5-5600

Storage512GB SSD M.2 2280 PCIe 4.0x4 NVMe Opal 2.0

Max Storage SupportUp to two drives, 2x M.2 SSD M.2 SSD up to 1TB each

RAID PresetNone

Card ReaderNo card reader

OpticalNone

Audio ChipHigh Definition (HD) Audio, Realtek ALC256 codec

Speakers2Wx1

CameraNo camera

MicrophoneNo microphone

Power Supply90W 89% Adapter

DESIGN

KeyboardUSB, Calliope, Black, English (US)

MouseUSB Calliope Mouse, Black

Optional BayNone

Expansion SlotsThree M.2 slots (one for WLAN, two for SSD)

Case ColorBlack

StandNone

Adapter CageNone

Toolless Chassis ScrewNone

MountingNone

IO BoxNo IO box

PenPen Not Supported

Form FactorTiny (1L)

Dimensions (WxDxH)Tiny only (without rubber feet) | 179 x 182.9 x 34.5 mm (7.05 x 7.2 x 1.36 inches)

Tiny only (with rubber feet) | 179 x 182.9 x 36.5 mm (7.05 x 7.2 x 1.44 inches)

WeightAround 1.13 kg (2.49 lbs)

CONNECTIVITY

WLAN + BluetoothRealtek Wi-Fi 7 RTL8922AE, 802.11be 2x2 + BT5.4

WWANNon-WWAN

EthernetIntegrated 100/1000M

Front Ports1x USB-C (USB 10Gbps / USB 3.2 Gen 2), with data transfer and 5V@3A charging

1x USB-A (USB 10Gbps / USB 3.2 Gen 2), with Always On and 5V@2.1A charging

1x headphone / microphone combo jack (3.5mm)

Rear Ports2x USB-A (Hi-Speed USB / USB 2.0), one supports Smart Power On

2x USB-A (USB 10Gbps / USB 3.2 Gen 2)

1x HDMI 2.1 TMDS

1x DisplayPort 1.4b

1x Ethernet (GbE RJ-45)

1x Power connector

Optional Rear Ports (configured)DP 1.4

Monitor CableNone

SECURITY & PRIVACY

Security ChipDiscrete TPM 2.0, TCG certified, FIPS 140-2 certified

Fingerprint ReaderNo fingerprint reader

Physical LocksKensington Security Slot, 3 x 7 mm

Chassis Intrusion SwitchChassis Intrusion Switch

MANAGEABILITY

System ManagementNon-vPro

SERVICE

Base Warranty1-year, Onsite

Delivery usually takes 3-7 business days provided all products are in stock at the time of order.

For orders placed at the end of the week, on weekends, or public holidays (in VIC, NSW, and Nationally) We aim to dispatch on the next business day however it may require an additional 1 business day.

Returns for Change of Mind

If you change your mind about a purchase or realize you bought the wrong items, you can return it for a refund within the first 7 days. However, there's a restocking fee of 15%, with a minimum of $10. Here are the rules:

1.    Return the item within 7 days.

2.    Keep the item in its original packaging, unopened, and with no missing or damaged parts.

3.    Don't return more than 5 of the same item.

4.    The item's value must be under $1,000.

5.    The item can't be used.

Other things to know:

• We'll refund the original payment method.

• You pay for the return shipping.

• We won't refund the original shipping or insurance costs.

• If you don't meet the conditions, we might refuse the return and charge a shipping fee to send back you.

DOA Warranty Claims Policy

For DOA (Dead on Arrival) items, please promptly reach out to our Customer Service team, and we will provide immediate assistance to resolve any issues you may encounter. A replacement or refund will be issued after the faulty item has been returned to us. Assessment may apply in some circumstances before a refund or replacement can be issued.

Standard Warranty Policy

Items found to be faulty outside of the DOA period will be subject to standard warranty terms. All of our products are supported by a minimum 12 month return to base warranty.  This warranty covers any faults from the manufacturer. Before reaching out to us, please try troubleshooting with the manufacturer for more details about warranty terms.

Please remember:

·         You'll need to cover the cost of returning the item to us.

·         It typically takes 2-4 weeks to process your claim once we receive the faulty item.

·         Depending on the manufacturer's decision, your warranty claim might lead to a repair, replacement with a new or refurbished item, or a refund.

·         When contacting us, please provide your invoice number and the item's serial number.

Testing fees and return shipping:

If you return an item that isn't faulty, you might have to pay for testing and the return shipping costs.