Ostrich Pillow Go - Memory Foam Travel Pillow - Midnight Grey
Meet the Go - the stylish member of OSTRICHPILLOW's family of unique travel pillows!
With its beautiful ergonomic design and high-density memory foam core, this adjustable neck pillow offers maximum comfort and 360 degree natural ergonomic neck support. The Go makes for the perfect travel companion as it has minimum product weight and a volume reduction of 60% when packed in its convenient travel bag.
The Go is easy to use thanks to the hook & loop strap and the softness of the viscoelastic sleeve, which gives you a perfect custom fit. The easily removable and washable sleeve is made out of wonderfully soft and breathable fabric - perfect for frequent travellers!
Dreams Happen Anywhere - at OSTRICHPILLOW, there is a big belief that life is for enjoying.
Whether you're always on the go, need a quick nap, or simply looking to enjoy some inner reflection, OSTRICHPILLOW designs fun and functional products that make life's small moments even better.
By defying standard categories and breaking free from the norm, OSTRICHPILLOW's feel-good family of products explores the wonders of the unexpected. Made by dreamers, for dreamers, OSTRICHPILLOW offers creative solutions for the everyday.
Features:
- Travel Friendly - GO's high-quality memory foam compresses to 60% of its size when stored in the included travel bag
- Ergonomic Design - Unlike U shaped pillows, GO offers total neck support thanks to its unique 360° design
- Perfect Fit - All neck sizes welcome! The adjustable hook & loop Brand closure offers a perfectly customised fit
- Washable Sleeve - With an easily removable and washable sleeve made out of wonderfully soft and breathable fabric, GO is perfect for frequent travellers.
- Please note : Memory foam core not machine washable
Orders are dispatched via Australia Post or Aramex from our Melbourne warehouse within 24-48 hours on business days.
Delivery times vary from 2 to 10 business days, depending on your delivery location from our Melbourne warehouse.
We want you to be happy with your purchase - you can even return products if you just change your mind, but please make sure you follow our returns process correctly to ensure everything goes smoothly.
You must contact us prior to sending back any products, so we can issue a Return Authorisation Number (RAN).
Simply contact us via Messaging System.
Please include the following information:
Your order number
Details of product/s to be returned
Reason for return
Special Exceptions to Protect Customers (Personal Items):
*No Change of Mind Exchange or Refund on Personal Items & Food Items
Please choose carefully as we do not offer exchange or refund on personal or food items unless the item is faulty, significantly different from what was shown to you, not doing what it is supposed to do, in breach of manufacturer's warranties or consumer guarantees or where otherwise required by law.
We do not accept returns on these highly personal items or food items to protect our customers : We enforce this to guarantee you are purchasing an unused/unsoiled/perfect-condition items.
Personal items include, but are not limited to:
pillows
eye masks
face masks / gaiters
sleeping bags
sleeping mats
sleeping liners
water bottles / mugs
hair appliances
manicure sets
ear plugs
earbuds / headphones
Food items
Returns at our expense:
(we pay the return shipping costs)
We will gladly replace, refund or credit any product, at our expense, under the following circumstances:
You received the product damaged or faulty (All claims to return an item damaged in transit must be made on soon as you receive your product.)
We sent you the wrong product
We haven't met our fair trading requirements as governed by Australian law.
Shipping returned products:
If you received a product by Australia Post, our customer service team will email you a RAN which you must affix on the package.
Post the package back to us using Australia Post Registered Post to avoid any possibility of a return item being lost. Once we receive the parcel we will refund your shipping costs.
Returns at your expense:
(You pay the return shipping costs and a restocking/admin fee up to a maximum of 20% of the item value may apply to recover our initial shipping costs)
We accept returns even if:
You've changed your mind about the product
You made an incorrect choice
You failed to verify and accurately provide information when placing an order
All claims to return a product for the reasons above must be made within 30 days of receiving your product. Should you contact us outside the 30 day period, customer service will consider each claim its merits.
Items returned under these conditions must be in 100% resaleable condition - goods which have been used or are in less than perfect condition are not able to be returned.
Shipping your product return:
As you are shipping the goods back at your expense you can choose your method of delivery (Australia Post or courier). Please ensure you use Registered Post to avoid any possibility of a return item being lost.