Master the Art of Stir Fry - Fast Heating, Easy Handling, Timeless Taste
🔹 Specifications:
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Material: High-quality Carbon Steel
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Diameter: 32cm / 12.5 inches
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Bottom Type: Flat - Compatible with all stovetops (gas, electric, induction)
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Included Accessories: Wooden lid and wooden handle
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Non-Stick: Naturally non-stick when seasoned properly
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Handle: Ergonomic wooden handle stays cool during use
🔹 Key Features:
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Flat-bottom design ensures stability on all heat sources
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Lightweight carbon steel offers quick and even heating
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Supports high-heat cooking - ideal for authentic wok techniques
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Comes with a beautiful wooden lid for simmering and steaming
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Versatile cooking: stir-frying, pan-frying, boiling, steaming, deep-frying, and more
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Wooden handle provides safe, cool grip during cooking
🔹 Product Description:
Elevate your home cooking with this 32cm Carbon Steel Wok - a modern twist on traditional Asian cookware. Designed with a flat bottom, it works effortlessly on all stove types including gas, electric, and induction. The carbon steel body heats quickly and evenly, allowing you to sear, stir-fry, steam, and braise with precision and flair. Whether you're crafting sizzling stir-fries or savory noodle dishes, this wok delivers restaurant-quality results right at home.
The wooden handle stays cool to the touch, while the included wooden lid locks in moisture and flavor for your slow-simmered recipes. Lighter than cast iron yet more heat-efficient than stainless steel, this wok combines the best of both worlds. Its natural non-stick performance only improves with time, making it a favorite for everyday use. From quick weeknight meals to gourmet Asian cuisine, this wok is your go-to pan for flavorful versatility.
At Primebay, we’re committed to making your shopping experience seamless and worry-free. Below you’ll find details on how we process and deliver orders within Australia.
Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Once shipped, you’ll receive a confirmation email with tracking details.
Shipping Times
Our products are shipped directly from our trusted suppliers. Delivery times vary depending on the item and supplier location:
Standard Shipping (Australia-wide): 5–10 business days
Remote/Rural Areas: May require additional 3–5 business days
(Note: Delivery times are estimates and may be affected by , weather conditions, or peak holiday periods.)
Shipping Fees
Free standard shipping on all orders.
Tracking Your Order
All orders come with tracking.
Tracking details may take 2–4 business days to update after dispatch.
Incorrect Address
Please ensure your delivery details are correct when placing your order.
Primebay is not responsible for delays or lost parcels due to incorrect addresses.
Delays & Lost Packages
If your order has not arrived within 30 business days, please contact us at for assistance.
In the case of a lost package, we’ll send a replacement or issue a full refund.
Warranty & Returns
1. Change of Mind Returns
We offer a 30-day Change of Mind return policy, giving you confidence when shopping with us.
If you change your mind about your purchase, you can return your item within 30 days of receiving it for a full refund.
To be eligible for a Change of Mind return:
The item must be unused, unworn, and in its original packaging (including all accessories, tags, and manuals).
You must provide a receipt or proof of purchase.
No restocking fees apply.
Return postage for Change of Mind returns may be at the buyer’s expense, unless otherwise stated.
Please contact us before sending your return to obtain instructions and ensure smooth processing.
2. Warranty & Faulty Items
All our products are covered by a 12-month warranty against manufacturing defects.
If your item develops a fault within the warranty period, please contact us so we can assist with a repair, replacement, or refund, in line with the Australian Consumer Law (ACCC Consumer Guarantees).
To process a warranty claim, you may be asked to provide:
A detailed description of the issue, and
Clear photos or videos showing the fault.
Please note that warranty claims do not apply to damage caused by misuse, neglect, or normal wear and tear.
3. Need Help?
If you have any questions about returns or warranty claims, please contact our customer service team — we’re happy to help.