Comfort Wherever You Go - Perfect Neck Support with Slow Rebound Memory Foam.
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Material: Premium slow rebound memory foam
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Color: Coffee Brown
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Item Dimensions: 380 × 250 × 100 mm (15.0 × 9.8 × 3.9 in)
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Package Size: 250 × 125 × 125 mm (9.8 × 4.9 × 4.9 in)
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Weight: Approx. 430g (0.9 lb)
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Pillowcase: Removable and washable
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Design: Foldable with included storage bag
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Cervical Spine Support: Ergonomically designed to maintain the natural curve of your neck and spine.
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Slow Rebound Memory Foam: Contours to your head and neck while retaining its shape for long-term use.
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Dual-Sided Use: Both sides are usable to suit different preferences.
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Breathable & Silent: Heat dissipation holes and soft fabric reduce stuffiness and noise during movement.
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Portable & Travel-Ready: Foldable design with a compact storage bag for easy transport.
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Washable Pillowcase: Easy to remove and clean after outdoor adventures.
The Soft Slow Rebound Memory Foam Travel Pillow is your go-to solution for neck support during outdoor adventures, road trips, camping, or quick breaks throughout the day. Designed with premium memory foam, this pillow gently contours to the shape of your head and neck, maintaining proper spinal alignment and relieving pressure points. Its slow rebound technology ensures consistent support and durability, helping you relax and recover wherever you go.
Thoughtfully crafted for travel, the pillow features a dual-sided design, breathable heat dissipation zones, and silent soft fabric for a comfortable rest-even in rugged environments. With a foldable form and included storage bag, it easily fits into backpacks or travel kits. The removable, washable pillowcase adds convenience, ensuring your pillow stays fresh and clean no matter how often you're on the move. Experience restful sleep, anywhere and anytime.
At Primebay, we’re committed to making your shopping experience seamless and worry-free. Below you’ll find details on how we process and deliver orders within Australia.
Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Once shipped, you’ll receive a confirmation email with tracking details.
Shipping Times
Our products are shipped directly from our trusted suppliers. Delivery times vary depending on the item and supplier location:
Standard Shipping (Australia-wide): 5–10 business days
Remote/Rural Areas: May require additional 3–5 business days
(Note: Delivery times are estimates and may be affected by , weather conditions, or peak holiday periods.)
Shipping Fees
Free standard shipping on all orders.
Tracking Your Order
All orders come with tracking.
Tracking details may take 2–4 business days to update after dispatch.
Incorrect Address
Please ensure your delivery details are correct when placing your order.
Primebay is not responsible for delays or lost parcels due to incorrect addresses.
Delays & Lost Packages
If your order has not arrived within 30 business days, please contact us at for assistance.
In the case of a lost package, we’ll send a replacement or issue a full refund.
Warranty & Returns
1. Change of Mind Returns
We offer a 30-day Change of Mind return policy, giving you confidence when shopping with us.
If you change your mind about your purchase, you can return your item within 30 days of receiving it for a full refund.
To be eligible for a Change of Mind return:
The item must be unused, unworn, and in its original packaging (including all accessories, tags, and manuals).
You must provide a receipt or proof of purchase.
No restocking fees apply.
Return postage for Change of Mind returns may be at the buyer’s expense, unless otherwise stated.
Please contact us before sending your return to obtain instructions and ensure smooth processing.
2. Warranty & Faulty Items
All our products are covered by a 12-month warranty against manufacturing defects.
If your item develops a fault within the warranty period, please contact us so we can assist with a repair, replacement, or refund, in line with the Australian Consumer Law (ACCC Consumer Guarantees).
To process a warranty claim, you may be asked to provide:
A detailed description of the issue, and
Clear photos or videos showing the fault.
Please note that warranty claims do not apply to damage caused by misuse, neglect, or normal wear and tear.
3. Need Help?
If you have any questions about returns or warranty claims, please contact our customer service team — we’re happy to help.