The NNEOBA Soft Tail Downhill Mountain Bike is designed to offer young riders an exhilarating and reliable experience on various terrains. Engineered with quality materials and thoughtful features, this bike is perfect for kids and teens who love adventure and need a durable companion for their off-road exploits.
- Bike Type: Designed specifically as a kids' mountain bike, this model is perfect for young riders who enjoy downhill biking.
- Training Wheels: This bike does not come with training wheels, making it ideal for children who already have basic riding skills.
- Frame & Fork Material: Both the frame and fork are crafted from robust magnesium alloy, ensuring a lightweight yet strong structure. This material choice provides excellent durability and resistance against impacts.
- Rider Suitability: The bike is suitable for children with a stature ranging from 140cm to 180cm, which typically covers ages 6 and up.
- Weight: Weighing in at a manageable 14kg (net weight), this bike is easy to handle for young riders. Its gross weight, including packaging, is 15kg.
- Braking System: Equipped with a reliable double disc brake system, ensuring responsive and powerful stopping power for safe rides on downhill trails.
- Wheel Size: The bike features 22-inch wheels, perfect for providing stability and control on rugged terrains.
- Load Capacity: Designed to support a maximum load of up to 120kg, this bike can handle both the rider and any additional gear they might carry.
- Pedals: Comes with standard pedals, providing a firm grip and ease of use for young bikers.
- Frame Type: The hard frame design without a rear damper ensures a solid, low-maintenance structure suitable for the demands of downhill riding.
- Model Number: SCL0373
- Packing Dimensions: The bike is compactly packed with dimensions of 117cm x 21cm x 56cm, making it easy to transport and store.
At Primebay, we’re committed to making your shopping experience seamless and worry-free. Below you’ll find details on how we process and deliver orders within Australia.
Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Once shipped, you’ll receive a confirmation email with tracking details.
Shipping Times
Our products are shipped directly from our trusted suppliers. Delivery times vary depending on the item and supplier location:
Standard Shipping (Australia-wide): 5–10 business days
Remote/Rural Areas: May require additional 3–5 business days
(Note: Delivery times are estimates and may be affected by , weather conditions, or peak holiday periods.)
Shipping Fees
Free standard shipping on all orders.
Tracking Your Order
All orders come with tracking.
Tracking details may take 2–4 business days to update after dispatch.
Incorrect Address
Please ensure your delivery details are correct when placing your order.
Primebay is not responsible for delays or lost parcels due to incorrect addresses.
Delays & Lost Packages
If your order has not arrived within 30 business days, please contact us at for assistance.
In the case of a lost package, we’ll send a replacement or issue a full refund.
Warranty & Returns
1. Change of Mind Returns
We offer a 30-day Change of Mind return policy, giving you confidence when shopping with us.
If you change your mind about your purchase, you can return your item within 30 days of receiving it for a full refund.
To be eligible for a Change of Mind return:
The item must be unused, unworn, and in its original packaging (including all accessories, tags, and manuals).
You must provide a receipt or proof of purchase.
No restocking fees apply.
Return postage for Change of Mind returns may be at the buyer’s expense, unless otherwise stated.
Please contact us before sending your return to obtain instructions and ensure smooth processing.
2. Warranty & Faulty Items
All our products are covered by a 12-month warranty against manufacturing defects.
If your item develops a fault within the warranty period, please contact us so we can assist with a repair, replacement, or refund, in line with the Australian Consumer Law (ACCC Consumer Guarantees).
To process a warranty claim, you may be asked to provide:
A detailed description of the issue, and
Clear photos or videos showing the fault.
Please note that warranty claims do not apply to damage caused by misuse, neglect, or normal wear and tear.
3. Need Help?
If you have any questions about returns or warranty claims, please contact our customer service team — we’re happy to help.