MSI PRO DP21 14MQ i7-14700 vPro Desktop Mini PC, 1TB SSD 16GB RAM W11P [PRO DP21 14MQ 022AU]

Be Your Window To The World - PRO DP21 is a small form factor PC for professionals, featuring Intel CPU, Intel vPRO, and 24/7 reliability guarantee. It fits into business environments such as retail, KIOSK, digital signage, education, government, small businesses, and finance.

• Windows 11 Pro
• 2.3-Liter with VESA mountable design
• Intel ® Core i7 processor 14700 with dual channel DDR5 SO-DIMMs memory
• Intel ® vPro ® Platform & dTPM support
• Dual display support & easy to upgrade design
• MSI AI Engine:optimize user experience without manual configuration.
• MSI Power Link:PRO DP21 14MQ Series can be powered by an MSI-selected monitor through MSI Power Link technology
• Power Meter enables one-click power saving, carbon emission calculation, and electricity cost estimation
• Made with PCR-recycled plastics; FSCTM-certified carton; Waste reduction with recycled molded pulp (100% recyclable); Manufactured with 92% Renewable Energy at factory

• OS :Windows 11 Pro
• CPU :Intel Core i7 processor 14700 (33M Cache, 2.10 GHz up to 5.40 GHz)
• Chipset :Intel® Q670
• Graphics :Intel UHD Graphics (NA)
• Cooler :Air
• Memory :DDR5 5600 MHz Max 64GB SO-DIMM 2 Slots
• Storage :1x M.2 SSD combo (NVMe PCIe Gen3 x4 / SATA)
  2x SATA connectors
  2x 2.5" Drive Bays
• Audio :Realtek ALC897 2.1 Channel HD Audio
• Communication :Intel Wireless AX211 + Bluetooth v5.3
  Intel Wi-Fi 7 BE200 + Bluetooth 5.4
• I/O Ports (Front) :2x USB 2.0 Type A
  1x Mic-in
  1x Headphone-out
  1x USB 3.2 Gen 1 (5G) Type C
  1x USB 3.2 Gen 1 (5G) Type A
• I/O Ports (Rear) :1x (v2.1) HDMI out
  1x (v1.4) DP out
  1x COM Port
• Lock type :Kensington Lock
• Power Supply :120W
• Product Dimension (WxDxH) :204 x 208 x 54.8 (mm)
• Size :2.3 Liter
• W/O KB Weight (Net kg) :1.27
• W/O KB Weight (Net lbs) :2.8
• W/O KB Weight (Gross kg) :2.8
• W/O KB Weight (Gross lbs) :6.17
• Noise Level :28 db@ Idle mode
  38 db@ Full loading mode
• Mechanical and Environmental :0°C ~ 35°C ; -20°C ~ 60°C 0% ~ 85%;0% ~ 90%
• Regulatory Compliance :FCC(Class B)
  CB/CE
  UL(CUL)
  BSMI

Shipping Policy: Please note: We generally do not ship to PO BOX or Parcel locker. Please concoct us for special arrangement before you place an order for these addresses. All items will be shipped to buyer's address. If you are in a Suburb/Town, please put the Suburb/Town name on the City line directly. Please double-check your shipping address when you make the payment. Buyer is responsible for any extra postage cost caused by incorrect shipping address. All items will be shipped within 24-72 business hours upon receipt of payment. In most cases, delivery takes around 1-7 business days, it's highly depended on the efficiency of the shipping carrier. Estimated delivery date is calculated by carrier's system, delivery times may vary, especially during peak periods.

Address Changes: If you enter the incorrect name or shipping details and the item is returned to us, you will be subject to a RTS(return to sender) fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer. This fee is typically anticipated to be $10.50 for RTS + stander postage for re-shipment, regardless of Sale value

30 DAY MONEY BACK RETURN POLICY

If you are unhappy with your item for whatever reason, simply return it to us for a replacement, or refund.

The item must be returned in its original packaging/condition for change of mind purchases, please note a 20% deduction fee applies to any change of mind returns, minimum $10. The buyer is liable for the return postage. This also applies to orders cancelled when the item has already been dispatched from our warehouse.

Please note we only accept change of mind returns if it is returned in a saleable condition with original packaging. By saleable condition we mean that the item hasn’t been opened with factory sealed, is still in its original packaging and all manuals, packaging and accessories are included. If the item is missing the original packaging, or in the original packaging but damaged, or unsaleable condition, then unfortunately we won't accept this return. All items we sell come with a unique serial number. The serial number of the returned item must match the item we sell.

DOA Warranty Claims Policy
For items Dead on Arrival (DOA), Damaged in Transit, Faulty, or Delivered Incorrectly, please immediately contact our Customer Service team. We will assist you in resolving any concerns by possibly having the product returned in suitable packaging (preferably its original packaging).

Please Note:
A replacement or refund will be issued after the faulty item has been returned to us. Assessment may apply in some circumstances before a refund or replacement can be issued.

Standard Warranty Claims Policy

Items found to be faulty outside of the DOA period will be subject to standard warranty terms. ALL of our products are supported by a minimum 12 month return to base warranty. This warranty covers all manufacturer faults with the product. Please contact the product's manufacturer for troubleshooting first and more details about warranty terms.

Please note:
The customer will be responsible for any return postage costs.
The processing time is generally 2-4 weeks from when we receive the faulty unit.
The Warranty claim may result in a repair, new or refurbished replacement, or refund depending on manufacturer approval.
The customer should provide their invoice number and item's serial number when contacting us.