Product Details
The Evolve 20 / 20SE is an entry-level professional headset designed to deliver clearer conversations, easy call management, and great sound for both calls and music. UC-certified for seamless compatibility with leading Unified Communications platforms, it is also available in a Microsoft Teams-certified variant for enhanced collaboration.
With flexible plug-and-play USB connectivity, the headset works straight out of the box-simply connect it to your computer and start working. The integrated call control unit provides quick access to essential functions such as volume control, mute, and call answer/end, helping improve efficiency throughout the workday.
Designed for comfort and durability, the Evolve 20SE variant features soft leatherette ear cushions and an adjustable headband, making it suitable for all-day use.
Product Features
- UC-certified headset for seamless communication
- Available in Microsoft Teams-certified variant
- Great sound quality for calls and music
- Noise-cancelling microphone for clearer conversations
- Integrated call control unit for easy call management
- Plug-and-play USB connectivity
- Available in USB-A and USB-C variants
- Powerful 28mm speakers for immersive audio
- On-ear wearing style for long-lasting comfort
- Available in stereo and mono variants
Specifications
| Specification | Details |
|---|---|
| Connectivity | USB-A or USB-C (Plug-and-play) |
| Certifications | Leading UC vendors, Microsoft Teams (variant dependent) |
| Microphone | Electret Condenser (ECM), Uni-directional, Noise-cancelling |
| Microphone Sensitivity | -48 dB to -44 dB |
| Speaker Size | 28 mm |
| Speaker Max Input Power | 10 mW |
| Speaker Frequency Range | 150 Hz - 7000 Hz |
| Speaker Bandwidth (Music Mode) | 20 Hz - 20000 Hz |
| Speaker Bandwidth (Speak Mode) | 150 Hz - 7000 Hz |
| Call Management | Answer/reject calls, volume control, mute |
| Wearing Style | On-ear headband |
| Ear Cushions | Foam or leatherette (variant dependent) |
| LED Features | Busylight, incoming call, Microsoft Teams notifications (SKU dependent) |
| User Hearing Protection | PeakStop(TM), EU Noise at Work, G616 |
| Compatible Software | Jabra Direct, Jabra Xpress |
| Operating Temperature | -10oC to 55oC |
| Storage Temperature | -10oC to 55oC |
| Control Unit | Call controls supported |
| Warranty | 2 Years |
Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 1-4 business days
Regional: 1-9 business days
Returns Policy
Our Commitment to Satisfaction
We prioritise your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations, and our returns policy is designed to ensure a straightforward and fair process for addressing these situations.
30-Day Change of Mind Policy
You have 30 days from the delivery of your item to request a return if you change your mind. To qualify for a return, the item must be in the same condition you received it: unused, unopened, sealed and in its original packaging. To initiate a return, please contact us on marketplace with your order details and reason for the return. Note that return shipping costs are the responsibility of the customer.
We advise shipping returns with tracking and insurance for your protection, as we are not liable for return items that are lost or damaged during transit.
Restocking Fees
For items returned that do not meet our return criteria (e.g., opened packaging or used items), we reserve the right to refuse the return or charge a restocking fee. The restocking fee will be determined at our discretion, based on the condition of the returned item. Additionally, in the event of a return refusal, the customer may be responsible for any shipping costs associated with returning the item to them.
Damaged in Transit, Defective Products & Manufacturer Warranty
If your product is damaged in transit, defective upon arrival or within the first 30 days, please contact us immediately with details and photos of the issue. For defects that arise after the 30-day period and fall under the manufacturer's warranty, we will assist you in the warranty claim process to ensure you receive a timely resolution.
Your Rights Under Australian Consumer Law
This policy is in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
Returns Process
To request a return for a refund or exchange, please contact us with your name, contact details, order number, product code/name, and a brief description of the issue. Attach any relevant images if necessary. Upon approval, we will provide you with the relevant return instructions.
We endeavour to process your refund or exchange within 3 working days of receiving the item/s back provided the conditions specified in this returns policy are met.
Any refund will be processed back to the customer account using the same payment method used when placing the order.
Package Refusal
Refusing delivery of the package or for any return to sender parcels without our prior agreement may result in a restocking or reshipment fee and potential forfeiture of any refunds or exchanges.
We reserve the right to amend our returns policy at any time.