Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 2-4 business days
Regional: 2-6 business days
Warranty
Oraley toothbrush comes with a 1-year warranty. If you experience any issues due to manufacturing defects, we’ll be happy to assist you.
Returns and Exchanges
We have a 30-day return policy, which means you have 30 days from the date of receiving your item to request a return.
To be eligible for a return, your item must be unused and in its original packaging. Please ensure you provide a receipt or other proof of purchase.
Defective, Damaged, or Incorrect Products:
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will work with you to resolve the issue promptly.
Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, you’ll be automatically refunded on your original payment method within 10 business days.
If more than 15 business days have passed since we approved your return, please contact us.
For any further questions, feel free to contact us.