Roborock Q8 Max+ Robot Vacuum & Mop - Black [Refurbished- Excellent]

Certified Refurbished - 100% Australian Stock

Product is Refurbished - Excellent, fully tested and operational. Noticeable scratches, scuffs, or marks from previous use. May include small dents, discolouration or surface blemishes. Some units may have minor cracks but remain structurally sound. Accessories & parts will be sanitised or replaced. Comes with 6 month limited warranty.

Product Details

Enhanced Cleaning, Simplified Living
Step into the future of cleaning with the all-new DuoRoller Brush. Effortlessly tackle dirt and dust with a powerful 5,500 Pa suction and advanced Reactive Tech obstacle avoidance system. Experience smarter navigation and a spotless home-cleaning has never been this easy.

Handles Your Dirty Work
Enjoy effortless cleaning with the innovative RockDock(R) Plus. Equipped with a 2.5L E12-rated dust bag, it provides up to 7 weeks of maintenance-free cleaning*, making it perfect for pet owners and helping to reduce allergens in your home.

Double Rollers, Double the Power
Meet the DuoRoller(TM) Brush, Roborock's cutting-edge cleaning innovation. Engineered to boost carpet cleaning performance, it minimizes hair tangles and delivers a truly hassle-free cleaning experience.

Impressive 5,500 Pa Suction Power
With upgraded HyperForce(R) suction, the Q8 Max+ delivers a powerful 5,500 Pa of cleaning force, effortlessly lifting dirt and pet hair from all types of floors. Enjoy a spotless living space with every use.

Product Features

• Vacuum and Mop Simultaneously: Clean more efficiently in a single pass.
• 5500Pa High-Power Suction: Tackle dirt, debris, and pet hair with ease.
• DuoRoller(TM) Brush: Boost carpet cleaning performance with fewer tangles.
• Reactive Tech Obstacle Avoidance: Smartly navigates around obstacles.
• PreciSense(R) LiDAR Navigation: Creates precise maps for optimized cleaning routes.
• Adaptive Route Algorithms: Adjusts paths for maximum efficiency.
• Seamless Floor Cleaning: Delivers spotless results on all surfaces.
• Customizable App Features: Personalize cleaning schedules and preferences.
• ScratchSafe(R) Wheels and Brushes: Protects floors and furniture from damage.
• Voice Assistant Compatible: Works with Alexa, Google Home, and Apple Siri.
• Off-Peak Charging: Saves energy by charging during non-peak hours.
• Wi-Fi Compatibility: Supports 2.4GHz networks only; 5GHz is not supported.

Specifications

Delivery varies by location, please see the expected timeframe to receive your product below:

• Metro: 1-4 business days

• Regional: 1-9 business days

Returns Policy

Our Commitment to Satisfaction

We prioritise your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations, and our returns policy is designed to ensure a straightforward and fair process for addressing these situations.

30-Day Change of Mind Policy

You have 30 days from the delivery of your item to request a return if you change your mind. To qualify for a return, the item must be in the same condition you received it: unused, unopened, sealed and in its original packaging. To initiate a return, please contact us on marketplace with your order details and reason for the return. Note that return shipping costs are the responsibility of the customer.

We advise shipping returns with tracking and insurance for your protection, as we are not liable for return items that are lost or damaged during transit.

Restocking Fees

For items returned that do not meet our return criteria (e.g., opened packaging or used items), we reserve the right to refuse the return or charge a restocking fee. The restocking fee will be determined at our discretion, based on the condition of the returned item. Additionally, in the event of a return refusal, the customer may be responsible for any shipping costs associated with returning the item to them.

Damaged in Transit, Defective Products & Manufacturer Warranty

If your product is damaged in transit, defective upon arrival or within the first 30 days, please contact us immediately with details and photos of the issue. For defects that arise after the 30-day period and fall under the manufacturer's warranty, we will assist you in the warranty claim process to ensure you receive a timely resolution.

Your Rights Under Australian Consumer Law

This policy is in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Returns Process

To request a return for a refund or exchange, please contact us with your name, contact details, order number, product code/name, and a brief description of the issue. Attach any relevant images if necessary. Upon approval, we will provide you with the relevant return instructions.

We endeavour to process your refund or exchange within 3 working days of receiving the item/s back provided the conditions specified in this returns policy are met.

Any refund will be processed back to the customer account using the same payment method used when placing the order.

Package Refusal

Refusing delivery of the package or for any return to sender parcels without our prior agreement may result in a restocking or reshipment fee and potential forfeiture of any refunds or exchanges.

We reserve the right to amend our returns policy at any time.