Roborock Q Revo MaxV Robot Vacuum & Mop - White [Refurbished- Excellent]

Certified Refurbished - 100% Australian Stock

Product is Refurbished - Excellent, fully tested and operational. Noticeable scratches, scuffs, or marks from previous use. May include small dents, discolouration or surface blemishes. Some units may have minor cracks but remain structurally sound. Accessories & parts will be sanitised or replaced. Comes with 6 month limited warranty.

Product Details

The Roborock Qrevo MaxV is a sleek and intelligent robot vacuum that uses cutting-edge technologies to provide a deep, thorough clean. It offers an impressive blend of vacuuming and mopping functions, allowing users to maintain their home with minimal effort. The robot is equipped with advanced sensors, mapping, and obstacle avoidance features to ensure it efficiently covers your entire home, while providing an adaptable cleaning experience.

Product Features

• Powerful Suction (5100 Pa): High suction power for effective cleaning on carpets and hard floors.
• 2-in-1 Vacuum & Mop: Simultaneously vacuums and mops for efficient, all-around cleaning.
• Advanced LiDAR Navigation: Maps your home and plans efficient cleaning paths.
• Obstacle Avoidance: Uses 3D cameras to detect and avoid obstacles and hazards.
• Long Battery Life (Up to 180 mins): Extended cleaning time and auto-recharging.
• Multi-Floor Mapping: Stores maps for different floors for seamless multi-story cleaning.
• Customizable Cleaning Schedules: Set cleaning times, modes, and specific rooms via app.
• Quiet Operation: Operates quietly, suitable for daily use without disturbance.
• HEPA Filtration: Captures fine dust and allergens, ideal for allergy sufferers.
• Smart Home Integration: Compatible with Alexa and Google Assistant for hands-free control.
• Large Dustbin & Water Tank: Less frequent emptying and longer mopping sessions.
• Smart Mapping & Zone Cleaning: Create no-go zones and focus cleaning on specific areas.

Specifications

Delivery varies by location, please see the expected timeframe to receive your product below:

• Metro: 1-4 business days

• Regional: 1-9 business days

Returns Policy

Our Commitment to Satisfaction

We prioritise your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations, and our returns policy is designed to ensure a straightforward and fair process for addressing these situations.

30-Day Change of Mind Policy

You have 30 days from the delivery of your item to request a return if you change your mind. To qualify for a return, the item must be in the same condition you received it: unused, unopened, sealed and in its original packaging. To initiate a return, please contact us on marketplace with your order details and reason for the return. Note that return shipping costs are the responsibility of the customer.

We advise shipping returns with tracking and insurance for your protection, as we are not liable for return items that are lost or damaged during transit.

Restocking Fees

For items returned that do not meet our return criteria (e.g., opened packaging or used items), we reserve the right to refuse the return or charge a restocking fee. The restocking fee will be determined at our discretion, based on the condition of the returned item. Additionally, in the event of a return refusal, the customer may be responsible for any shipping costs associated with returning the item to them.

Damaged in Transit, Defective Products & Manufacturer Warranty

If your product is damaged in transit, defective upon arrival or within the first 30 days, please contact us immediately with details and photos of the issue. For defects that arise after the 30-day period and fall under the manufacturer's warranty, we will assist you in the warranty claim process to ensure you receive a timely resolution.

Your Rights Under Australian Consumer Law

This policy is in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Returns Process

To request a return for a refund or exchange, please contact us with your name, contact details, order number, product code/name, and a brief description of the issue. Attach any relevant images if necessary. Upon approval, we will provide you with the relevant return instructions.

We endeavour to process your refund or exchange within 3 working days of receiving the item/s back provided the conditions specified in this returns policy are met.

Any refund will be processed back to the customer account using the same payment method used when placing the order.

Package Refusal

Refusing delivery of the package or for any return to sender parcels without our prior agreement may result in a restocking or reshipment fee and potential forfeiture of any refunds or exchanges.

We reserve the right to amend our returns policy at any time.