Ozzy Pets Australian Timothy Hay ~1.5kg

Our very own Timothy Hay is here!

Fresh, Green & Naturally Grown
Our Timothy Hay is everything your guinea pigs have been wheeking for! Grown right here in Australia, Ozzy hay is fresh, spray-free, and full of flavour. Perfect for keeping little tummies happy and teeth healthy, while providing the fibre and enrichment guinea pigs and rabbits need every single day. Comes in white easy-carry bag.

Why You'll Love It:

• 100% Australian grown

• Fresh, green & delicious (no dusty leftovers!)

• High in fibre for healthy digestion and teeth 

• Seed heads for extra protein
  
  

• Encourages natural foraging & enrichment

Everyday Essential:
Hay should make up around 80% of your guinea pig's diet - so only the best will do! Whether you serve it in a hay bag, rack, or put in small piles around their cage, this hay will keep your piggies happily munching all day long.

Exclusive to Guinea Pigs Australia - you won't find this hay anywhere else!

Approximate weight: 1.5kg.
As this is a natural product, weight may vary slightly due to differences in density, cut, and moisture content. Bags are filled by volume, not by exact weight. 

Delivery Information:
We aim to dispatch all orders quickly from our Australian warehouse. Most items are shipped within 1–2 business days of order confirmation.

Shipping Options:

• Standard shipping is available across Australia.

• Delivery times may vary depending on your location (metro, regional, or remote areas).

• You will receive tracking information once your order has been dispatched.

Please Note:

• Delivery times are estimates and may be affected by carrier delays.

• Some larger items (e.g., C&C cages) may require additional handling time.

• If an item is out of stock, we will notify you promptly and provide options for a replacement or refund.

Order Processing:
Orders are only processed on business days (Monday–Friday, excluding public holidays).

Customer Responsibility:
Please ensure your delivery address is correct at checkout. We are not responsible for delays or lost packages due to incorrect address information.

Warranty and Return Details

Change of Mind Returns:
We want you to be fully satisfied with your purchase. We offer a 30-day change of mind return policy on most products. If you are not completely happy with your order, please contact us via your Woolworths MarketPlus Account within 30 days of the purchase date to request return approval. Once the item is received and inspected, we will process an agreed resolution.

Please Note:
• Return postage is paid by the customer
• Items must be unused, unopened and returned in original packaging with all accessories included
• We are not responsible for returned items until they reach our warehouse; tracking and/or insurance is strongly recommended
• Fees may apply if items are not returned in original condition
• For hygiene and safety reasons, food, hay, bedding, fleece liners and used pet accessories cannot be returned for change of mind

Faulty, Damaged or Incorrect Items:
If your item arrives faulty, damaged or not as described, please contact us within 7 days via your Woolworths MarketPlus Account with photos of the issue. We will organise a repair, replacement or refund in line with Australian Consumer Law.

Warranty Claims:
Most products sold by Guinea Pigs Australia include a 12-month warranty covering manufacturing faults. Some items may have different warranty periods; please refer to the individual product description for details. If you experience a warranty issue, please lodge a claim through your Woolworths MarketPlus Account and we will assist you promptly.

Consumer Guarantees:
All our products are covered under Australian Consumer Law. Customers are entitled to a replacement or refund for a major failure, and to repairs or replacement for minor issues.