Prolong Lash Eyelash Extension Cleanser Eco Refill Pack 100ml
- Makes three full 100ml foaming cleanser bottles from one concentrate
- Includes reusable foaming pump bottle for ongoing refills
- Supports the reduction of single-use plastic compared with purchasing multiple pump bottles
- Ophthalmologically and dermatologically tested formulation
- Hypoallergenic and suitable for the delicate eye area
- Contains over 95% naturally derived ingredients
- Designed to support eyelash extension hygiene and retention
- AICIS compliant for cosmetic use in Australia
- Trusted by lash professionals and lash wearers globally
Whats Included
- 100ml Prolong Lash Cleanser Concentrate (creates three x 100ml cleanser bottles when diluted)
- 1 x Empty 100ml Foaming Pump Bottle (reusable)
- 1 x Cleansing Brush for lash line hygiene
- 1 x Lash Spoolie for brushing and separating lashes after cleansing
Directions for Use
- Fill approximately one-third (33ml) of the foaming pump bottle with cleanser concentrate
- Add clean water to fill the remaining two-thirds (66ml)
- Secure lid and shake gently to combine
- Pump foam onto cleansing brush and cleanse lashes as directed
Compatibility
Suitable for use with eyelash extensions and natural lashes. Designed specifically for dilution and use in foaming pump cleanser bottles.
Product Size
Includes 100m cleanser concentrate plus reusable 100ml foaming pump bottle and lash cleansing accessories.
Product Composition
Formulated with gentle cleansing ingredients suitable for the eye area. Hypoallergenic and designed for frequent lash hygiene use.
Storage Instructions
Store below 30° in a cool, dry place away from direct sunlight. Keep the bottle tightly sealed when not in use. Do not use concentrate undiluted in foaming pump bottles.
Age Suitability
Suitable for adults and eyelash extension wearers following professional aftercare advice.
Orders will be shipped within 1 business day of receiving payment. After dispatch, a tracking code will be sent to the email address provided at checkout.
Once your order has been accepted by Australia Post and you have received a dispatch confirmation email, Prolong Lash is no longer liable for lost, stolen, or misplaced packages.
PRODUCT RETURN POLICY
Prolong Lash endeavours to always ship products of the highest quality. Due to sanitary and health regulations, Prolong Lash is unable to accept returns on any opened packages. Furthermore, we cannot accept returns on Prolong Lash Cleanser Concentrate, Foaming Pump Cleanser or adhesives (glues).
With this in mind, please ensure that you carefully select your products before making the purchase.
Change of Mind Policy
For any purchases made (with the exception of Prolong Lash Cleanser Concentrate, Foaming Pump Cleanser or adhesives) Prolong Lash will honour all return requests given that the request is made within 7-days of receiving the product. The product must also remain in its pre-purchased condition and cannot be used or tampered with. The purchaser is responsible for covering return shipping costs. A refund or store credit will be made out to the value of the product only (shipping will not be refunded for change of mind returns).
Refund requests made outside of the 7-day period will, unfortunately, not be honoured.
Please be careful in ensuring the returned item is packaged securely, as we will not accept items that are damaged in transit for return.
Defective Products Policy
In the unlikely event that the product you’ve received is faulty or defective, you should contact a Prolong Lash representative within 24 hours of receiving the product. One of our administration representatives will request a description of the issue and may ask for a photo of the faulty product to be sent through. The staff representative will then determine whether or not the product is defective. If the product is deemed to be defective, you will be issued with a return authorisation number and be required to return the item via express post.
Upon receiving the defective item, your purchase will either be replaced, credited or refunded. The cost of the return express postage will be refunded into the account used to make the purchase.