Equipmed Fall Detection Alarm Watch/Pendant with GPS and SOS Emergency Button for Seniors, Location Tracking, 2-Way Calling, iPhone and Android Compatible

Stay connected and protected with a simple, reliable personal safety alarm designed to give both you and your loved ones peace of mind. Whether at home or out and about, help is always within reach with easy-to-use features and clear communication.

AUTOMATIC FALL DETECTION AND SOS SUPPORT
Built-in intelligent sensors can detect a fall and automatically send an alert with location details to nominated contacts. There is also a simple SOS button that allows the wearer to call for help instantly, with two-way voice communication so you can speak directly and check they are safe.

REAL-TIME LOCATION TRACKING
GPS, WiFi and global satellite positioning allow family or carers to easily locate the wearer through a mobile app, web platform or SMS. This makes it quick and easy to find them if assistance is needed.

EASY TO USE WITH HELPFUL GUIDANCE
Designed for simplicity, the device includes voice prompts and talking timekeeping to guide the user. The clear 1.3 inch touch screen colour display makes it easy to read, while setup is straightforward with no technical hassle.

COMFORTABLE AND FLEXIBLE TO WEAR
Lightweight and comfortable for daily use, it can be worn as a watch with the included wrist strap or as a pendant around the neck, allowing the wearer to choose what feels most natural.

BUILT FOR EVERYDAY USE
With a durable water-resistant design, long-lasting rechargeable battery and convenient magnetic USB charging, it is made to be worn every day. Extra features like low battery alerts and reminders help ensure it is always ready when needed.

EXTRA FEATURES FOR ADDED PEACE OF MIND
Includes helpful functions such as medication reminders, step tracking for basic activity monitoring, and a built-in HD camera for capturing images if needed.

• Automatic fall detection with instant alerts and location sharing
• SOS emergency button with two-way voice communication
• GPS, WiFi and global positioning tracking
• Wear as a watch or pendant with included wrist strap
• Voice guidance and talking clock for ease of use
• 1.3 inch colour touch screen display for clear visibility
• Water-resistant IP67 design for everyday wear
• Mobile app, web and SMS location access
• Medication reminders and step tracking
• Built-in HD camera for image capture
• Low battery alerts and magnetic USB charging
• Ideal for seniors or those living independently
• Works with iOS and Android

98% of products are dispatched within 1 business day. Ensure your address is correct during checkout. To aid in speed of delivery, our system cannot accept order cancellations following payment. Your item will be sent via Australia Post unless stated otherwise on the listing. Please see our estimated delivery time frames below:

• VIC-Metro: 1-4 business days

• VIC-Regional: 1-6 business days

• NSW-Metro: 1-4 business days

• NSW-Regional: 1-7 business days

• QLD-Metro: 1-4 business days

• QLD-South East: 2-6 business days

• QLD-Far North: 2-8 business days

• QLD-Regional: 3-11 business days

• SA-Metro: 2-6 business days

• SA-Regional: 3-9 business days

• WA-Metro: 1-8 business days

• WA-Regional: 2-12 business days

• WA-Remote: 3-12 business days

• TAS-Metro: 2-7 business days

• TAS-Regional: 2-11 business days

• ACT-Metro: 1-4 business days

• ACT-Regional: 1-5 business days

• NT-Metro: 2-8 business days

• NT-Regional: 3-12 business days 

Buyers will be able to trace the delivery online with a unique tracking number.

• Please be aware that PO Boxes cannot receive items above 22kg or longer than one metre.

• Buyers have the full responsibility to provide us with the correct delivery address and mobile phone number on the checkout page before payment. Any changes to address after checkout will not be considered as valid.

AusPost Deliveries (default provider)

The buyer may receive a knock on the door or a card in their letterbox indicating their item is available for pickup from their local post office. A signature is required for collection.

A re-delivery fee will be charged to buyers for items that are returned due to incorrect delivery address or failure to collect from the Post Office.

Courier Deliveries (check product page)

Once your item reaches the nearest depot, the Courier provider will contact the nominated receiver via email to provide delivery updates. Please use the tracking number provided to check the status of your delivery. Items will only be delivered during normal business hours (9am-5pm) on weekdays. Delivery is not available on weekends, public holidays or after business hours.

• Courier may require your assistance unloading from the vehicle. Our couriers deliver to the property entrance only.

• A re-delivery fee will be charged to buyers for items that are undeliverable and/or returned due to incorrect delivery address or unsuccessful delivery.

• We cannot guarantee door to door delivery for every customer. Buyers in remote areas such as farms, islands, mining camps, small towns, or out-of-towners, etc may need to collect from their nearest freight depot.

• Where authorised or requested by you or if no one is home, the courier or Australia Post may leave the package outside without signature, if safe to do so.

WARRANTY POLICY

In addition to your statutory rights (listed on the website separately), the seller offers a 12 month warranty on all products used for private household use from the date of purchase (unless noted otherwise). The use of products for commercial purposes qualifies the purchaser to a 3 month warranty period.

Until the nature of any fault is determined, the resolution the seller can offer may vary. Where necessary, the item may need to be returned to determine fault/issue. If the products are unusable upon receiving or there is a major fault, the customer may choose between a full refund via the original payment method or a replacement product. There may be some situations that result in a reduced refund. In the case of a minor failure, the seller warranty may cover fitment of replacement parts or offer replacement parts to the customer. Other alternatives may be offered to the satisfaction of both parties.

Should you wish to claim a warranty on your item, please follow the process outlined in the Returns section.

Warranties do not apply where items are resold/rented for the purpose of profit.

RETURNS POLICY

The seller returns policy does not limit or restrict your statutory rights under Australian Consumer Law. You are entitled to return an item if you believe that there is a problem. You are generally responsible for returning the item if it can be posted. You are entitled to recover reasonable postage or transportation costs if the product is confirmed to have a problem and is eligible for warranty, however, a receipt will be required.  Within 60 days of the customer purchasing the item, the seller may provide details allowing return of the item at no cost to the customer (where freight costs apply). If the product failure is found to not fall within the warranty provisions or statutory rights provided, you may be required to pay the transport and/or inspection costs (Estimates will be advised).

Prior to returning any item, our Customer Service Department must first issue you a Return Authorisation (RMA) number. All other relevant information will be sent to you at this time.

Returns are accepted in line with our warranty conditions.

Should you wish to return a faulty item, please contact us. Photos and/or videos of the item may also be requested to assist in the return process.
When a return is authorised, it is the buyer’s responsibility to ensure the product is packaged securely to prevent any damage during the return process. Failure to do so may affect the ultimate resolution to be offered. 

If the item is required to be returned, the outcome of the inspection should take no longer than 6 business days from the date the item is received by our service department (times may vary).

While many spare parts are stocked in Australia, we may need to order certain parts from the supplier on your behalf. Whilst most ordered parts arrive within 15 days, a small number of difficult to order parts may require up to 8 weeks to arrive.

Returns:

If your item was purchased in error, or you've simply changed your mind, it may not be too late for a refund. To see if you are eligible please check below:

Should you wish to return a faulty item, please contact us along with your order number. Photos and/or videos of the item may also be requested to assist in the return process. Prior to returning any item, our Customer Service Department must first issue you a Return Authorisation (RMA) number. Please do not return or post items before obtaining instructions from us first. If you do, there is a risk that your returned item may not be identifiable and accepted. 

Applicable freight fees and a 20% re-stocking fee will be deducted from your refund in cases where you have changed your mind and wish to return the product. This also applies to orders cancelled when the item has already been dispatched from our warehouse. We accept Change of Mind returns for 14 days after you have received the item. The item must be in a re-saleable condition to qualify for a change of mind refund. 

• Brand: Equipmed
• Model: EQ-PD8
• Mobile Network Compatibility: 4G, 2G
• Supported Application: Android or iOS Smartphone
• Material: Silicone + ABS
• Display Type: Touch Panel
• Battery Type: Lithium
• Average Battery Life: 3-5 years
• Standby Time: 7 days
• Working Time: 3 days
• Color Options: Black/Red
• IP Rating: IP67

• 1 x Equipmed GPS Mobile Emergency Pendant

• Product Dimensions (W x L x H): 59 x 45 x 16 mm
• Product Weight: 41g
• Carton Dimensions (W x L x H): 8.2 x 7.1 x 10 cm