PolyCool Commercial 4L Benchtop Hard Ice Cream and Gelato Machine 16L/hr output, 1400W, Stainless Steel, Digital Control Panel
The Polycool Benchtop Hard Ice Cream, Gelato and Frozen Yoghurt Machine is a compact and practical solution for serving smooth, creamy frozen treats with consistent results. Ideal for cafes, events, kiosks, and food service settings, this benchtop unit is designed to support efficient daily service while maintaining product quality and ease of use.
High Capacity and Efficient Performance
With a 4L freezing cylinder and production capacity of up to 16L per hour, this machine is built to keep pace with steady demand. A preparation time of around 25 minutes helps reduce waiting time between batches, making it a dependable option for busy service periods.
Built for Quality and Durability
Constructed with a stainless steel body, stainless 201 panel and food grade stainless steel tank, this machine is designed for long term commercial use. The integrated copper condenser enhances cooling efficiency, while the transparent cover allows easy monitoring during operation.
Reliable Cooling and Energy Saving Operation
Powered by a 1400W system, the machine delivers stable and consistent freezing performance. The use of R290 refrigerant supports efficient operation with reduced energy consumption and low noise, making it suitable for customer facing spaces.
User-Friendly Control
An LED control board with LCD display provides clear visibility of temperature and operating status. Adjustable settings give you control over consistency, while the intuitive interface allows staff to operate the machine with minimal training.
Easy Cleaning and Maintenance
Removable components and a dedicated cleaning function make daily maintenance quick and straightforward, helping you maintain hygiene standards with minimal effort.
Made for Everyday Convenience
With its space saving benchtop footprint and durable stainless steel finish, this machine integrates easily into a wide range of commercial setups, offering a reliable solution for consistent frozen dessert production.
- Up to 16L per hour of hard ice cream, Gelato and frozen yoghurt production
- Commercial grade compressor for fast freezing and consistent output
- Adjustable cycle time from 10 to 35 minutes for precise texture control
- Low noise and stable operation for comfortable use in customer facing environments
- High efficiency mixing system delivers smooth, dense and uniform results every batch
- Continuous batch capability to support steady service demand
- Simple digital control panel with Auto, Clean and Stop functions
- Compact benchtop design ideal for cafes, canteens and commercial kitchens
- Food grade components designed for durability, hygiene and long term use
- Easy disassembly for fast cleaning and maintenance between batches
- R290 refrigerant for efficient cooling and reduced running costs
98% of products are dispatched within 1 business day. Ensure your address is correct during checkout. To aid in speed of delivery, our system cannot accept order cancellations following payment. Your item will be sent via Australia Post unless stated otherwise on the listing. Please see our estimated delivery time frames below:
VIC-Metro: 1-4 business days
VIC-Regional: 1-6 business days
NSW-Metro: 1-4 business days
NSW-Regional: 1-7 business days
QLD-Metro: 1-4 business days
QLD-South East: 2-6 business days
QLD-Far North: 2-8 business days
QLD-Regional: 3-11 business days
SA-Metro: 2-6 business days
SA-Regional: 3-9 business days
WA-Metro: 1-8 business days
WA-Regional: 2-12 business days
WA-Remote: 3-12 business days
TAS-Metro: 2-7 business days
TAS-Regional: 2-11 business days
ACT-Metro: 1-4 business days
ACT-Regional: 1-5 business days
NT-Metro: 2-8 business days
NT-Regional: 3-12 business days
Buyers will be able to trace the delivery online with a unique tracking number.
Please be aware that PO Boxes cannot receive items above 22kg or longer than one metre.
Buyers have the full responsibility to provide us with the correct delivery address and mobile phone number on the checkout page before payment. Any changes to address after checkout will not be considered as valid.
AusPost Deliveries (default provider)
The buyer may receive a knock on the door or a card in their letterbox indicating their item is available for pickup from their local post office. A signature is required for collection.
A re-delivery fee will be charged to buyers for items that are returned due to incorrect delivery address or failure to collect from the Post Office.
Courier Deliveries (check product page)
Once your item reaches the nearest depot, the Courier provider will contact the nominated receiver via email to provide delivery updates. Please use the tracking number provided to check the status of your delivery. Items will only be delivered during normal business hours (9am-5pm) on weekdays. Delivery is not available on weekends, public holidays or after business hours.
Courier may require your assistance unloading from the vehicle. Our couriers deliver to the property entrance only.
A re-delivery fee will be charged to buyers for items that are undeliverable and/or returned due to incorrect delivery address or unsuccessful delivery.
We cannot guarantee door to door delivery for every customer. Buyers in remote areas such as farms, islands, mining camps, small towns, or out-of-towners, etc may need to collect from their nearest freight depot.
Where authorised or requested by you or if no one is home, the courier or Australia Post may leave the package outside without signature, if safe to do so.
WARRANTY POLICY
In addition to your statutory rights (listed on the website separately), the seller offers a 12 month warranty on all products used for private household use from the date of purchase (unless noted otherwise). The use of products for commercial purposes qualifies the purchaser to a 3 month warranty period.
Until the nature of any fault is determined, the resolution the seller can offer may vary. Where necessary, the item may need to be returned to determine fault/issue. If the products are unusable upon receiving or there is a major fault, the customer may choose between a full refund via the original payment method or a replacement product. There may be some situations that result in a reduced refund. In the case of a minor failure, the seller warranty may cover fitment of replacement parts or offer replacement parts to the customer. Other alternatives may be offered to the satisfaction of both parties.
Should you wish to claim a warranty on your item, please follow the process outlined in the Returns section.
Warranties do not apply where items are resold/rented for the purpose of profit.
RETURNS POLICY
The seller returns policy does not limit or restrict your statutory rights under Australian Consumer Law. You are entitled to return an item if you believe that there is a problem. You are generally responsible for returning the item if it can be posted. You are entitled to recover reasonable postage or transportation costs if the product is confirmed to have a problem and is eligible for warranty, however, a receipt will be required. Within 60 days of the customer purchasing the item, the seller may provide details allowing return of the item at no cost to the customer (where freight costs apply). If the product failure is found to not fall within the warranty provisions or statutory rights provided, you may be required to pay the transport and/or inspection costs (Estimates will be advised).
Prior to returning any item, our Customer Service Department must first issue you a Return Authorisation (RMA) number. All other relevant information will be sent to you at this time.
Returns are accepted in line with our warranty conditions.
Should you wish to return a faulty item, please contact us. Photos and/or videos of the item may also be requested to assist in the return process.
When a return is authorised, it is the buyer’s responsibility to ensure the product is packaged securely to prevent any damage during the return process. Failure to do so may affect the ultimate resolution to be offered.
If the item is required to be returned, the outcome of the inspection should take no longer than 6 business days from the date the item is received by our service department (times may vary).
While many spare parts are stocked in Australia, we may need to order certain parts from the supplier on your behalf. Whilst most ordered parts arrive within 15 days, a small number of difficult to order parts may require up to 8 weeks to arrive.
Returns:
If your item was purchased in error, or you've simply changed your mind, it may not be too late for a refund. To see if you are eligible please check below:
Should you wish to return a faulty item, please contact us along with your order number. Photos and/or videos of the item may also be requested to assist in the return process. Prior to returning any item, our Customer Service Department must first issue you a Return Authorisation (RMA) number. Please do not return or post items before obtaining instructions from us first. If you do, there is a risk that your returned item may not be identifiable and accepted.
Applicable freight fees and a 20% re-stocking fee will be deducted from your refund in cases where you have changed your mind and wish to return the product. This also applies to orders cancelled when the item has already been dispatched from our warehouse. We accept Change of Mind returns for 14 days after you have received the item. The item must be in a re-saleable condition to qualify for a change of mind refund.
- Product Type: Commercial Hard Ice Cream, Gelato and Frozen Yoghurt Machine
- Brand: PolyCool
- Model: PGH-20
- Power (Watts): 1400W
- Input Voltage: 220-240V 50Hz
- Body Material: 201 Stainless Steel
- Installation Type: Benchtop
- Display: LCD
- Cylinder: 4L
- Production Capacity: 16L/h
- Power Plug: 10A
- 1 x PolyCool Hard Ice cream Machine
- Note: User Manual is accessible online
- Product Dimensions (W x L x H): 43 x 50 x 70cm
- Product Weight: 53kg
- Carton Dimensions (W x L x H): 57 x 61 x 85cm
- Carton Weight: 66kg