Dreame H13 Pro Wet and Dry Vacuum

The Dreame H13 Pro is the ultimate all-in-one hard floor cleaner that vacuums and mops in one effortless pass. Delivering a powerful 18,000Pa suction, this cordless cleaning machine easily lifts wet spills and dry debris to keep your floors spotless. The long-lasting battery provides a 40 minute runtime which is perfect for cleaning expansive spaces without frequent recharging. Designed with dual-edge cleaning, its brush head reaches right to the skirting boards to ensure no dirt is left in the corners. Furthermore, the self-cleaning system uses a 60°C hot water wash and 30-minute hot air drying cycle to keep the unit hygienic and odour-free.

Change of Mind

We may allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. A $15 restocking fee which includes the return label is deducted per item returned. Once the item has been received and assessed by the returns team, we will proceed to refund the amount of the product, (excluding the original delivery charges).

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.

Exclusions to our change of mind policy

We don't allow change of mind returns on the following products:

• heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);
• consumables (e.g. cosmetics);
• health products;
• jewellery;
• toppers, underlays, pillows and quilts;
• intimates (including underwear, swimwear, socks and hosiery).

Products which are on promotion are also ineligible for change of mind returns.

We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:

• we believe have made an unreasonable amount of change of mind return requests; or
• we suspect fraud, misuse or abuse of this policy.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

• Heated Self-Cleaning: The H13 Pro uses 60°C hot water to automatically sanitise the brush roller on the dock, removing stubborn grime so you never have to wash the unit by hand.
• Innovative Hot Air Drying: High-speed centrifugal spinning and 30-minute thermal dry cycles to eliminate moisture and prevent unpleasant odours or bacteria growth between uses.
• High-Torque Scrubbing: A high-powered 13,000RPM motor drives the brush at 520RPM, delivering the grunt needed to pick-up spills and remove stains.
• Dual Edge-to-Edge Cleaning: An extended brush head design reaches right to the baseboards and into tight corners to ensure no spots are missed.
• Dual Rotation Detangling: The brush rotates both clockwise and in reverse against a resilient scraper to effectively clear hair wraps and debris into the waste tank.
• Thorough Cleaning: Powerful 18,000Pa vacuuming performance instantly captures wet and dry messes.
• Battery Runtime: With up to 40 minutes of runtime, the Dreame H13 Pro lets you sanitise large open-plan living areas without frequent charging.

Detailed Specifications

• Model: DRE-H13P
• Battery Runtime: 40 Minutes
• Suction Power: 18,000Pa
• Cleaning Modes: Auto, Suction, Ultra, Turbo
• Water Tanks Capacity: 900ml (Clean) & 700ml (Used/Dirty)
• Display: LED Screen
• Rated Power: 300W
• Charging Time: 4 Hours
• Weight: 5.6kg