OutlookBaby Head Hugger Neck Support - Rainbows
The Outlookbaby Head Hugger provides comfort and support for your babies head and neck, perfect for use from birth through to toddler hood in your pram, stroller, swing or change table.The Head Hugger's ingenious design prevents your newborn's head from rolling sideways and prevents your baby's head from slumping when asleep.
Integrates perfectly with our pram liners.
Key Features
- Multi-use head support from birth to toddler
- Prevents newborn's head from rolling sideways
- Stops toddler/baby's head from slumping
- Made with a natural, pure cotton cover - gentle and soft next to baby's skin
- Can be used with Outlookbaby pram liner or on its own
- For use in strollers, swings, change tables
- Suitable for babies with sensitive skin/eczema
- Exclusive designer prints
- Designed by Australian Mums, with over 20 years' experience in the industry
How to use the Head Hugger
Easy-to-use and compatible with any Outlookbaby pram liner, just thread the straps through the liner and Velcro(R) together at the back to fit. If used on its own, remove the straps provided. Simply position the Head Hugger in an upside-down U position for infants, and in the U position for toddler use.
Not just limited for use in strollers, support your baby's head by using the Outlookbaby Head Hugger in your baby's infant swing or when changing them on their change table.
Made from a 100% cotton outer with a soft, quick-drying polyester fill, our Head Hugger's are fully machine washable and will maintain their shape and quality. Just like our cotton liners they contain no nasty chemicals or dyes and feature eye-catching, modern prints created by leading Australian designers.
Outlookbaby Head Hugger's are a quality made product, designed in Australia by mothers who understand the requirements of both baby and parent.
As a small business, we do our best to post your orders as quickly as possible! All orders will be shipped within two business days from our Melbourne warehouse. Our shipping partner is Australia Post
Returns:
If you wish to return or exchange your purchase because it wasn’t quite what you were expecting, or you simply changed your mind, please email our team within 30 days of receiving your order to obtain approval to return your purchase.
Please include your order invoice when emailing to request your return or exchange.
Please Note for change of mind returns/exchanges:
Change of mind returns or exchanges must be sent back to Outlookbaby at the buyer’s cost. We will provide the shipping address when the return/exchange is approved. A tracking number must be provided for all returns or exchanges.
Outlookbaby do not refund the original shipping or processing costs of the order, or the cost to the buyer to return the order to Outlookbaby.
If exchanging a product, Outlookbaby will issue the buyer with a store credit to the value of the order/product/s, minus shipping costs, to place a new order for the desired product.
To be eligible for a return or exchange, the item/s must be unused, and in the exact condition that you received it/them. Tags and packaging must be intact.
Sale items cannot be exchanged or returned
Warranty:
We take great pride in the quality craftsmanship of each product we make. That’s why we’re willing to offer a 100% manufactures guarantee for 12 months from the date of purchase.
The Outlookbaby crew diligently check all products individually before they are sent, however in the unlikely event that a fault or damage is overlooked, please contact us and we would be glad to help in any way we can.
When sending a warranty request, please provide the following information –
Purchase Invoice with purchase date
Pictures of the issue
Please note:
The Outlookbaby Product guarantee does not cover damages caused by improper care, misuse, accidents or natural breakdown of the materials over extended time and use. All products will be evaluated by Outlookbaby and will be repaired or replaced at our discretion.
All goods will be inspected on return. It is Outlookbaby's sole discretion to determine if the item(s) have been damaged other than original manufacturing defects. If that is the case, the item(s) will be returned to you at your cost and no exchange/return provided.
*Please keep your proof of purchase as returns or exchanges without this will be at the discretion of Outlookbaby.