Dreame H16 Pro Steam Wet and Dry Cordless Hard Floor Cleaner DRE-H16PST

Effortless floor maintenance becomes a reality with the Dreame H16 Pro Steam Wet and Dry Cordless Hard Floor Cleaner. This powerful appliance combines a 28kPa suction motor with ThermoRinse™ 90°C hot water mopping to melt away stubborn kitchen grease and sticky messes instantly. Built-in dual AI robotic arms extend completely to the skirting boards to clear dirt out of tight corners and triple edges with 0mm gap precision. The automatic self-cleaning station uses SaunaClean 200°C steam, 100°C hot water, and 90°C smart drying to sanitise and refresh the roller brush for simple, hands-free maintenance.

Change of Mind

We may allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. A $15 restocking fee which includes the return label is deducted per item returned. Once the item has been received and assessed by the returns team, we will proceed to refund the amount of the product, (excluding the original delivery charges).

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.

Exclusions to our change of mind policy

We don't allow change of mind returns on the following products:

• heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);
• consumables (e.g. cosmetics);
• health products;
• jewellery;
• toppers, underlays, pillows and quilts;
• intimates (including underwear, swimwear, socks and hosiery).

Products which are on promotion are also ineligible for change of mind returns.

We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:

• we believe have made an unreasonable amount of change of mind return requests; or
• we suspect fraud, misuse or abuse of this policy.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

• Deep Steam Sterilisation: SaunaClean 200°C steam delivers 99.9999% chemical-free sterilisation and allergen removal, making it perfectly safe for homes with babies and pets.
• Dual-Arm AI Edge Cleaning: StainVenger AI Rigid Arm delivers shovel-like scrubbing to remove 100% of sticky solids, while the GapFree 2.0 AI Flexible Arm hugs tri-edges with 0mm gap precision.
• Heavy-Duty 28kPa Suction: The robust 28kPa motor works alongside ThermoRinse 90C hot water mopping to lift dirty water, food spills, and stubborn kitchen grease in a single pass.
• Self-Cleaning Station: The storage base combines 200°C steam with ThermoHub 100°C hot water and a 90°C smart hot air drying cycle to deep-clean, sanitise, and fluff the roller brush.
• Effortless Dual-Power Assist: GravityEase torsion springs and a GlideWheel AI-powered system provide feather-light handling for silky-smooth, fatigue-free pushing and pulling.
• Hair Management: An integrated TangleCut internal scraper continuously removes wrapped pet hair and long threads from the brush during operation to prevent clogs.

Detailed Specifications

Model: DRE-H16PST

• Suction Power: 28,000Pa
• Floor Washing Modes: Smart, Hot Water, Steam, Scrubbing, Custom
• Dirt Detection: Yes with Multispectral Sensor
• Brush Type: Triple Edge Cleaning
• Rated Power: 400W
• Battery Capacity: 6 x 5,000mAh
• Max Floor Washing Time: 60min (Quiet Mode) / 18min (Steam Mode)
• Charging Time: 4hrs
• Clean Water Tank: 800ml
• Used Water Tank: 600ml (Standing) / 400ml (Lie-Flat)
• Weight: 6.8kg

Package Contents

• 1 x Main Body
• 1 x Handle
• 1 x Charging Base
• 1 x Cleaning Brush
• 1 x Cleaning Solution
• 1 x Spare Roller Brush
• 1 x Replacement Filter