Roborock F25 ACE Wet and Dry Vacuum Cleaner

Effortlessly tackle spilled liquids, dry debris, and stubborn stains in a single pass with the high-performance Roborock F25 ACE Wet and Dry Vacuum Cleaner! This innovative unit delivers massive suction performance of 20,000Pa alongside a 450 RPM cleaning frequency to ensure spotless hard floors throughout your lounge, kitchen, and high-traffic hallways. A specialised JawScrapers™ roller system actively removes hair from the roller during operation to prevent frustrating tangles and maintain optimal pick-up efficiency. The compact charging base handles the dirty work for you by washing and drying the roller head automatically to support a hygienic, space-saving home setup.

Change of Mind

We may allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. A $15 restocking fee which includes the return label is deducted per item returned. Once the item has been received and assessed by the returns team, we will proceed to refund the amount of the product, (excluding the original delivery charges).

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.

Exclusions to our change of mind policy

We don't allow change of mind returns on the following products:

• heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);
• consumables (e.g. cosmetics);
• health products;
• jewellery;
• toppers, underlays, pillows and quilts;
• intimates (including underwear, swimwear, socks and hosiery).

Products which are on promotion are also ineligible for change of mind returns.

We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:

• we believe have made an unreasonable amount of change of mind return requests; or
• we suspect fraud, misuse or abuse of this policy.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

• Massive Suction Power: The Roborock F25 ACE features 20,000Pa suction power, 450 cleaning strokes per minute, and intelligent wet-and-dry cleaning for spotless results in a single pass.
• Anti Tangle System: Advanced JawScrapers™ technology delivers zero-tangle cleaning and streak-free floor finishing for a consistently smooth clean.
• Low Profile Cleaning: Ultra-flat FlatReach® 2.0 design easily cleans under furniture and tight spaces without losing suction power.
• Automated Maintenance Dock: The system is equipped with intelligent self-washing, 90°C hot-air drying, and proactive cleaning detection for easier maintenance.

Detailed Specifications

• Colour: Black
• Suction Power: 20,000Pa
• Modes-Wet Dry: Auto/Max/Eco/Sponge
• Run Time: 40 minutes (Wet Dry Vacuum Operation in ECO Mode)
• Screen Display: LED
• Clean Water Tank Capacity: 740ml