Brand New - 100% Australian Stock Product Details The Bose QuietComfort Ultra Earbuds (2nd Gen) in Black are Bose's flagship true wireless earbuds, featuring Bose Immersive Audio with head tracking in an in-ear format. CustomTune ANC auto-calibrates to your ear canal on every wear for personalised noise cancellation. The earbuds deliver up to 6 hours of battery life with an additional 24 hours from the charging case, Bluetooth 5.3 with multipoint for two simultaneous devices, and IPX4 water resistance for everyday and gym use. Backed by 1 year Bose Australia warranty. Why Choose This Product? The QC Ultra Earbuds 2nd Gen bring Bose Immersive Audio - previously only available on the over-ear QC Ultra Headphones - into an in-ear earbud format. This means the three-dimensional spatial audio experience with head tracking is now available for commuters, gym users, and anyone who prefers earbuds over over-ear headphones. CustomTune ANC in the earbuds works the same way as the headphones - measuring your specific ear canal acoustics and calibrating both sound and ANC accordingly. For the best-in-class ANC earbud experience available from Bose in Australia, this is the flagship option. Key Features Bose Immersive Audio In-Ear: Spatial audio with head tracking in an earbud format - three-dimensional sound that stays anchored as you move. CustomTune ANC: Auto-calibrates ANC and sound to your ear canal shape on every wear - personalised noise cancellation, not generic. Quiet and Aware Modes: Full noise cancellation in Quiet Mode; Awareness Mode lets in ambient sound for safe use in traffic and public spaces. 6 Hours Battery + 24 Hours Case: Six hours per charge from the earbuds; charging case provides an additional 24 hours for all-day away-from-outlet use. Bluetooth 5.3 Multipoint: Connect two devices simultaneously - switch seamlessly between laptop and phone without re-pairing. IPX4 Water Resistance: Sweat and water resistant rating for gym, running, and daily use in light rain. Wear Detection: Auto-pause playback when one earbud is removed; auto-resume when replaced - no reaching for your phone. 1-Year Bose Warranty: Full Bose Australia manufacturer warranty. Perfect For Commuters who want class-leading ANC earbuds for public transport and office environments Gym and fitness users who want Bose ANC quality in an IPX4 resistant earbud format Anyone who prefers in-ear earbuds over over-ear headphones but wants the premium Bose experience Bose ecosystem users who want spatial audio with head tracking in an earbud format Specifications Brand Bose Model QuietComfort Ultra Earbuds 2nd Gen SKU / MPN 896637-0040 EAN 017817861212 Colour Black Type True Wireless In-Ear Earbuds Spatial Audio Bose Immersive Audio with head tracking ANC CustomTune - auto-calibrates to ear canal ANC Modes Quiet Mode, Aware Mode Battery Up to 6 hours (earbuds) + 24 hours (case) Bluetooth 5.3 - multipoint 2 devices Water Resistance IPX4 Wear Detection Yes - auto pause/resume Manufacturer Warranty 1 Year What's in the Box 1x Bose QuietComfort Ultra Earbuds 2nd Gen (Black) 1x Charging Case 1x USB-C Charging Cable 3x Ear Tips (S/M/L) 1x Documentation
Delivery varies by location, please see the expected timeframe to receive your product below:
Returns Policy
Our Commitment to Satisfaction
We prioritise your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations, and our returns policy is designed to ensure a straightforward and fair process for addressing these situations.
30-Day Change of Mind Policy
You have 30 days from the delivery of your item to request a return if you change your mind. To qualify for a return, the item must be in the same condition you received it: unused, unopened, sealed and in its original packaging. To initiate a return, please contact us on marketplace with your order details and reason for the return. Note that return shipping costs are the responsibility of the customer.
We advise shipping returns with tracking and insurance for your protection, as we are not liable for return items that are lost or damaged during transit.
Restocking Fees
For items returned that do not meet our return criteria (e.g., opened packaging or used items), we reserve the right to refuse the return or charge a restocking fee. The restocking fee will be determined at our discretion, based on the condition of the returned item. Additionally, in the event of a return refusal, the customer may be responsible for any shipping costs associated with returning the item to them.
Damaged in Transit, Defective Products & Manufacturer Warranty
If your product is damaged in transit, defective upon arrival or within the first 30 days, please contact us immediately with details and photos of the issue. For defects that arise after the 30-day period and fall under the manufacturer's warranty, we will assist you in the warranty claim process to ensure you receive a timely resolution.
Your Rights Under Australian Consumer Law
This policy is in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
Returns Process
To request a return for a refund or exchange, please contact us with your name, contact details, order number, product code/name, and a brief description of the issue. Attach any relevant images if necessary. Upon approval, we will provide you with the relevant return instructions.
We endeavour to process your refund or exchange within 3 working days of receiving the item/s back provided the conditions specified in this returns policy are met.
Any refund will be processed back to the customer account using the same payment method used when placing the order.
Package Refusal
Refusing delivery of the package or for any return to sender parcels without our prior agreement may result in a restocking or reshipment fee and potential forfeiture of any refunds or exchanges.
We reserve the right to amend our returns policy at any time.
